“I have been asked to review an item i have not received. So I have not had a notification that my order has been sent, despite having paid for it over a week ago. I did phone 2 days ago and was told that it was sent that very day, no email confirmation or tracking details have been received. So as far as service goes I have paid for something I have not received over a week later, very poor.”
Posted 1 month ago
Good afternoon. I’m so very sorry for the delay on your order. There are no excuses but to say that we have been waiting on these shroud covers to come into stock - everything seems to be slower inbound at the moment. The order was shipped with DHL for next day delivery as confirmed when you called and your details provided for full tracking information. We do apologise for the delay incurred in your order - this is not usual practice for us.