“I have just been asked to post a review. Well, I'd love to, only - despite the statement that my pillow would be here within two business days - I do not yet have my pillow! I ordered this on the 17th November, and it's now the 25th. Tracking says it's in the country at the central depot, but it's not here, which is very disappointing.
I have no choice but to give a star rating. Well, I'm pretty sure I'll love this pillow, having slept on a waterbase pillow before, but for now, my review of the service so far has to be poor. A pity.”
Posted 4 years ago
Dear Judy,
Many thanks for your review. You can track your parcel online 24/7 and your parcel is on route to your home right now (24/11/2016 05:13 In Transit) We are so sorry for this delay by our courier, we ship our product every workday! Hope you enjoy your pillow and will give us that positive review after all!
