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Picture Frame Studio Reviews

4.8 Rating 2,341 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

4.8

Based on 2,341 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Picture Frame Studio 5 star review on 12th July 2022

Roberto Di Maiolo

Picture Frame Studio 5 star review on 26th April 2022

Picture Frame Studio 5 star review on 10th April 2022

Picture Frame Studio 5 star review on 21st February 2022

Picture Frame Studio 5 star review on 1st December 2021

Picture Frame Studio 5 star review on 10th November 2021

Picture Frame Studio 5 star review on 8th September 2021

52

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an update to the custom size mount & back I ordered in November that never arrived... despite me sending an email on Dec 8th cancelling the order & asking for a refund (I got no replies to ANY emails sent about this) ... it has now just arrived (Jan 19th). So not only did I have to buy another mount & back for my customer AND pay priority shipping on it to get it in time for them, I now have no refund & a totally useless /unwanted mount.”

Posted 3 months ago

“Ordered a mount & back at the end of November. Money taken from my account. No order ever turned up. Tried to contact company - no response from emails & all phone numbers on website seemed to be disconnected. Very disappointing. Nothing on the website about them ceasing trading. Still hoping for a full refund.”

Posted 3 months ago

“Perfect! Exactly as specified, and arrived quickly and well packaged. Thanks.”

Posted 4 months ago

“It took nearly 2 months to receive the frame. When I contacted the company, they never replied to my message.”

Posted 8 months ago

“ASn excellent service for sensibly priced and exact made-to-measure frames. Have used several times before and will for sure use again. They are exact with their measurements. Fast efficient service. Excellent all round.”

Posted 11 months ago

“I had 2 box frames made which were brilliant, so well made. They arrived quickly too.”

Posted 1 year ago

“I had 2 box frames made and they were perfect. Such good quality and they arrived very quickly.”

Posted 1 year ago

“Very satisfied with the two frames that I ordered. One of them was a very snug fit indeed, possibly because the measurements did not allow for the black pins when they are folded back.”

Posted 1 year ago

“The frame arrived very quickly and was packaged well. It is very good quality, the exact perfect size I needed, and looks beautiful with the art in it.”

Posted 1 year ago

“The frame is beautiful my picture fits perfectly and it looks so good on the wall, the ordering process was easy and the frame came in a couple of days. I Highly recommend Picture frame studio.”

Posted 1 year ago

“Excellent service, from initial contact to the delivery. Very easy site to navigate, resulting in a frame & mount which is perfect for an extreeeeeeemly long old school photo. I'm very pleased.”

Posted 1 year ago

“I've now ordered 3 frames from Picture Frame Studio and they've never let me down. Sizing always spot on, they look even better in person than online, and they use reliable couriers in my experience so far!”

Posted 1 year ago

“Extremely disappointed with the service. Ordered a frame with mount on 6/9/22. Web site said delivery by 14/9/22. No delivery on this date so I tried to contact you on both phone numbers listed on your web site, both were unobtainable. I e-mailed you on your admin e-mail (14/9/22) for an update and I still have received no reply. I received no communication from you at all, not even to say the order had been received and was in the process of being made. Having no way of contacting you I contacted Lloyds bank credit card department thinking you had taken the money for the order but had gone out of business (I later cancelled this investigation when the frame arrived). The frame arrived on 27/9/22, 3 weeks after the order was placed. The frame supplied was not the one I ordered - it states the frame is 34mm wide on your website but it is actually 29mm wide, this makes quite a difference on a frame of this size.”

Posted 1 year ago

“Great service. Easy to choose the correct frame and mount for my print and came within a couple of days.”

Posted 1 year ago

“Good quality frame delivered on time - as was my previous order”

Posted 1 year ago

“Yet another excellent frame. Beautifully made and delivered on time.”

Posted 1 year ago

“Easy to use website: quality product. Thank you.”

Posted 1 year ago

“Very pleased with quality of frame and mat. Wish there had been an option for non-glare acrylic. I will need to order from another company as too much reflection.”

Posted 1 year ago

“Excellent service and products, thank you.”

Posted 1 year ago

“Very very happy with our frame solid quality product. Great seller , would use again without a doubt.”

Posted 1 year ago

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Picture Frame Studio is rated 4.8 based on 2,341 reviews