Picture Frame Studio Reviews

4.8 Rating 2,341 Reviews
95 %
of reviewers recommend Picture Frame Studio
4.8
Based on 2,341 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Picture Frame Studio Reviews
Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

Write Your review

Tell us how Picture Frame Studio made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Very easy to use website. Good quality products. Pleased.
Helpful Report
Posted 3 years ago
Excellent service. Exactly what I ordered. Second frame from this company. Will definitely be ordering a third.
Helpful Report
Posted 3 years ago
The frame was perfect and my picture fitted perfectly. My order was dispatched very quickly despite the restrictions of Covid and was particularly impressed with the packaging too which meant the heavy duty bubble wrap used protected the frame and arrived in perfect condition. Thank you I am delighted with the result.
Helpful Report
Posted 3 years ago
Fantastic and worth every penny!
Helpful Report
Posted 3 years ago
availed myself of the "Picture Frame Studio" services, and I am delighted with the service I received. Order received, and complete within the time frame (pun intended) as indicated, would most certainly give them my recommendation, and would not hesitate to place future orders
Helpful Report
Posted 3 years ago
I required a Frame 130cm x 50cm with relatively thin profile framing. After some research found the Picture Frame Studio a comprehensive website with sufficient frame profile choices competitive pricing. The step by step ordering process was excellent and covered all the options I required. I placed the order and the return e-mail detailed the specification so I could check it against my requirements. Postage cost and timescale was very reasonable. Because of the size of the frame I was concerned the frame may arrive damaged but I should have had more confidence in Picture Frame Studio. The packing was comprehensive and tailor made to support and protect the frame. I am very pleased with the purchase in quality, price and cost.
Helpful Report
Posted 3 years ago
I was very pleased with my photo frames, they were a perfect fit and look great!
Helpful Report
Posted 3 years ago
Excellent bespoke service and a quality frame offsetting my picture
Helpful Report
Posted 3 years ago
There was a pretty long delay in the delivery and I needed to chase them up. But they responded to my question very quickly and the frames arrived, well packaged and are good quality, so happy with the service and would recommend.
Helpful Report
Posted 3 years ago
Very well produced frames. Measurements absolutely spot on. My old photos now look like masterpieces.
Helpful Report
Posted 3 years ago
We love our frame thank you a great job.
Helpful Report
Posted 3 years ago
As ordered, couldn't ask for any more!
Helpful Report
Posted 3 years ago
The frame was damaged when it arrived. I paid almost £30 for a very small black wooden frame. Approximately 12 inches by 5 inches but there was a cut 5 inches in length at the front right. I've sent numerous emails which they've not replied to. I've also tried to phone them on 2 different phone numbers, one says no longer in use. The other is also useless as I just can't get through.
Helpful Report
Posted 3 years ago
Hello Gerald, As per email i feel in this instance it best that you are refunded in full. The funds will be back on your card within 24hrs. Regards Nathan
Posted 3 years ago
Quality, user friendly, value for money, prompt delivery! I cannot speak too highly of the experience I have just had using this company. Super easy, super helpful and lived up to their promise. I am delighted with the quality of my chosen bespoke frame for a tapestry of a Lancaster bomber (see pic of it being held by my 98 year old Dad, who flew them). Thank you!
Picture Frame Studio 5 star review on 13th January 2021
Helpful Report
Posted 3 years ago
Easy to use website and very quick turnaround. Very happy with the mount and frame. Was a bit worried that I hadn't measured it properly for the mount to fit but I followed the instructions on the site and the fit is perfect. Costs also competitive with other online framing services.
Helpful Report
Posted 3 years ago
Very good - my frame arrived PERFECTLY sized and clearly looks like a quality product.
Helpful Report
Posted 3 years ago
It was very easy to choose the style we wanted and it was delivered very quickly. It was just as we expected and very well made. It was well packaged to ensure safe delivery.
Helpful Report
Posted 3 years ago
Awesome 👏
Helpful Report
Posted 3 years ago
I have used this service three times and each time it has been excellent. The Web site is clear, easy to use and allows you to upload a photo to see your picture in the chosen frame. The frames are expertly made with obvious attention to detail. Delivery was on the expected date by courier and very well packaged.
Helpful Report
Posted 3 years ago
Very pleased with my order Would use this company again Thank you
Helpful Report
Posted 3 years ago
Picture Frame Studio is rated 4.8 based on 2,341 reviews