Picture Frame Studio Reviews

Name: Picture Frame Studio
Address: DraggonCottage Wrexham Road Nantwich, Chesire
Rating: 4.76

4.8 Rating 2,341 Reviews

95 %

of reviewers recommend Picture Frame Studio

Company Reviews

Questions

Metrics

4.8

Based on 2,341 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Picture Frame Studio 5 star review on 12th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent high quality frames, fast turnaround, very reasonable prices. Great selection as well and easy to use website. Team was very helpful when I had questions.”

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Posted 2 years ago

“Absolutely delighted with the two frames I ordered good service , quality and delivery . Would use again when required .”

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Posted 2 years ago

“Excellent customer service and great quality product!”

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Posted 2 years ago

“Good quality shadow box frame, came with everything I needed to frame & hang my artwork.”

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Posted 2 years ago

“Good choice for us. The frame came very well packaged and was exactly what we had ordered. Looks great with our print now on display. Many thanks for a great product and service.”

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Posted 2 years ago

“Very happy with box frame, fits my signed cover paperback book perfectly.”

Picture Frame Studio 5 star review on 4th May 2021

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Posted 2 years ago

“The frame arrived on Friday after over 4 weeks and is very good and just how we ordered it. When the order was placed we received no email confirmation or expected delivery date for our frame. We received a voicemail message some days after our order was placed, but the number provided was unavailable when we called back on several occasions. Emails we sent to chase up our order were not answered either. Communication very poor with this website.”

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Posted 2 years ago

“Very easy to order, website easy to navigate and images helpful. Good quality product arrived in a reasonable time considering made to order and very well packaged so arrived immaculate. Would definitely order again next time I need a made to measure frame.”

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Posted 3 years ago

“Very high quality. Very well-made. I also loved the level of service. Good communication during Covid when there was a back order issue. I’ve ordered from them before and I will do again”

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Posted 3 years ago

“Great service and great product. Will use again!”

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Posted 3 years ago

“I am never disappointed with the frames I order from Picture Frame Studio and have had over 20 made by them now in a range of sizes and styles. Always very high quality, true to the size ordered and well packaged. I have never had any problems, but am confident that they would be resolved if I did. No hesitation in recommending.”

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Posted 3 years ago

“Great product - excellent quality and quick delivery”

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Posted 3 years ago

“Still haven’t received them?”

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Posted 3 years ago

“Over the moon, I bought two pictures that were an odd size and couldn’t find frames for them, I googled the frame size I was looking for and this website came up. I don’t know who designed the website but I found it so easy to navigate and find just what I was after. I love the frames, good workmanship 10 out of 10 P.S I don’t know anyone who works for this company it’s this first time I’ve used them, but I definitely think people need to give credit when credit is due and what I bought was excellent. Thank you so much. Best wishes for the future. Nikki”

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Posted 3 years ago

“Struggled to find a bespoke Box Frame but delighted with what the Picture Frame Studio had to offer. Easy to order and delighted with the final product.”

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Posted 3 years ago

“The mount I have ordered has been cut too small. They don’t take phone calls so I have emailed to ask for a re- supply or refund. No response. Terrible business. Don’t use them.”

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Posted 3 years ago

“Delivery very slow which would have been ok if they had let me know or I could’ve got hold of them but there was no answering emails or telephone calls. I thought I had been scammed”

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Posted 3 years ago

“I have used this company previously and been very happy with all purchases. The frames look great, easy to do the order online and reassuring to have the re measure guarantee, although I'm happy to say that we did manage to get our measurements right! Would definitely recommend and use again, thank you!”

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Posted 3 years ago

“Didn't get the original frame we asked for but are very impressed with the alternative we were sent”

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Posted 3 years ago

“Very pleased with our frame. Good quality.”

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Posted 3 years ago

Picture Frame Studio is rated 4.8 based on 2,341 reviews