Picture Frame Studio Reviews

4.8 Rating 2,341 Reviews
95 %
of reviewers recommend Picture Frame Studio
4.8
Based on 2,341 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Picture Frame Studio Reviews
Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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The frames I ordered were all fine but there was an issue with the mounts that hadn't had the aperture cut out so I tried to make contact several times over a few days but couldn't get through. To summarise: I emailed twice and had no reply. I rang the number on the website 5 times over 2 days - just got a recorded message and then it hung up. I rang the alternative number on the website - 'no longer in service' I tried the 'contact us' page on the website - doesn't work, every time I got an error message and advised to 'try again' in a few minutes.
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Posted 2 years ago
Excellent sevice and beautifully made frames
Picture Frame Studio 5 star review on 21st February 2022
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Posted 2 years ago
Frame arrived in good time and excellent condition, little pricey but would most likely use again.
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Posted 2 years ago
Beautiful frame, the tight dize, well made and very well packaged
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Posted 2 years ago
Beautiful frames, well made. I would definitely order from this company again.
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Posted 2 years ago
We have used Picture Frame Studio many times and always been pleased with the excellent quality and service.
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Posted 2 years ago
Great quality service and a high quality product.
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Posted 2 years ago
Very good service, package was wrapped securely so arrived intact despite being very fragile. Was a gift so haven’t seen the picture and frame together but am sure it will be brilliant. Would definitely use Picture Frame Studio again.
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Posted 2 years ago
I am Overjoyed with the service , products, communication, quality And hope to continue with your company
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Posted 2 years ago
Excellent quality and fits perfectly!
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Posted 2 years ago
My frame arrived in good time and as per spec. Thank you
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Posted 2 years ago
Great frame, good quality, looks fantastic up with panoramic photo I had printed.
Picture Frame Studio 5 star review on 1st December 2021
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Posted 2 years ago
I am so pleased with the service. And absolutely love my custom-made frame. It sets off my work so much better than an off the shelf frame would.
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Posted 2 years ago
I had a small issue with my order, but had excellent contact and support, so it all worked out fine. The frame is great, and easy to assemble.
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Posted 2 years ago
I've bought from Picture Frame Studio several times now, they're my go-to for custom sized frames. Always well packaged, always exactly-sized as ordered, easy ordering system, definitely recommend.
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Posted 2 years ago
Great job and speedy too!
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Posted 2 years ago
The frames I bought were fine and came quickly, but the company seriously falls down on communication. I received no email confirmation of my order, the Contact Us email link on the website didn't work, so I sent an email (to the mail address quoted on the website) querying whether my order had been received. I never received a reply or acknowledgement of any sort to this email. I checked both inbox and spam each time to make sure a reply hadn't got filtered into spam. So I'm afraid I probably won't use this company again.
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Posted 2 years ago
Really pleased with custom frame, fits acrylic letters perfectly
Picture Frame Studio 5 star review on 10th November 2021
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Posted 2 years ago
I needed a custom frame at relatively short notice, they were fantastic and got this sent to me quickly. Really pleased with frame quality too, competitive price. Would definitely use them again in the future
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Posted 2 years ago
Excellent service. The frames look really good and they were delivered really quickly.
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Posted 2 years ago
Picture Frame Studio is rated 4.8 based on 2,341 reviews