Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,116 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“happy with the service”

Helpful Report

“Every time I have had dealings with your fine company I have been delighted. I enjoy your approach, your warm friendly service and your lack of pressure in our dealings.\n\nAll in all, I am more than satisfied with all aspects of your company. I would recommend you to my closest of friends and family.\n\nI look forward to all our future dealings.\n\n***”

Helpful Report

“Great. Service. Spot on”

Helpful Report

“last a Physical Gold Agent offered me some advice, he said the spot price of gold was 1% down on the previous week and at a five and a half year low. He believed the price was due to rise by about 3% by the end of the week. I took his advice and purchased a quantity of various tax free gold bullion coins. 2 days later the spot price had indeed increased by 3%, as he'd predicted. I appreciate sound financial advice so I was very happy with the timing of my investment. \n\nThe process of buying was quick and easy, I got the coins I had particularly wanted and received the appropriate documentation. \nI am very happy with Physical Gold Ltd's service and I will continue to trust and use them for all my future purchases of physical gold and silver.”

Helpful Report

“I have found the service provided by Physical Gold to be excellent.\nThe team are very helpful, knowledgeable and happy to advise without trying to push any sale.\n\nI have been very satisfied and have completed several transactions with Physical Gold for both gold and sliver.”

Helpful Report

“Excellent communications backed up by an excellent service. First rate!”

Helpful Report

“It would be nice to be able to choose which year the coins are from or to know before you buy which year you will receive and the cost.”

Helpful Report

“Very easy to set up an account. Friendly and informative staff to help via a phone call, really supportive. Best prices on the internet. Have already recommended my dad to use the service and would also recommend to others without hesitation.”

Helpful Report

“Very happy with the product and the time from payment to dispatch had some issues but was met with very quick response only downside to your website is you have to make payment by bank transfer hope i would also like to be able to order smaller amounts like a monthly amount and then after 6 months or so get it all dispatched to me together anyway thank you”

Helpful Report

“No improvements required”

Helpful Report

“This company is a trustworthy company.You can check items you want with live chat and they keep you informed.Their delivery is very quick and they sometimes have offers on 5+.\n***”

Helpful Report

“I was entirely happy with the order procedures and with the support received. Delivery was prompt and the type and amount of contact by PG was enough to give me the information I needed without being overly pushy. As a result I feel confident in dealing with PG and will certainly do so again”

Helpful Report

“When my transfer was completed from my SIPP pensions provider my gold was purchased immediatly and purchased with a strike price the moment the funds were received. This suited me brilliantly, but also I am of the opinion that gold has a long bull run ahead over the next 7 year cycle until 2021.\n\nWhen the Bull run starts, some investors who understand Charting may look and desire a more precise entry, for example they may wish to purchase their metal on a pullback or correction during the Bull Run. To time this correctly they will need to ensure they transfer their funds at the correct time within the pullback from their accounts or from their managed accounts.\n\nI am very happy with the service and order procedure and would have no hesitation in recommending this to other investors. The money I used to purchase physical gold was pulled from an old pension fund which at this time I feel was overexposed to "Bond Markets, Property, and any pending market Turmoil" due to Government Debt and Interest rate rises.\n\nThe transaction was made very easy for me as it was completed transparently, then I received my receipt for the purchase. \n\n”

Helpful Report

“I think info on progress of order would be useful”

Helpful Report

“I am a new investor in gold and my timing of purchase was not the best, however the guidance and curtesy shown by of *** at Physical Gold was faultless.\nI would definitely recommend your services to others after they do their homework and, although I acted a little hastily, I do not regret diving into gold.”

Helpful Report

“It would have been better to have known what the postage cost would have been before I had to pay. The postage seemed ver expensive as well.”

Helpful Report

“This is a fantastic company to work with, have bought multiple times, delivery is quick and thier pricing is hard to beat. A+++”

Helpful Report

“Top notch firm to work with for buying Gold and Silver, staff are friendly and knowledgable. Recieved my metals the same week that I ordered, that made me feel really good!. I had the pleasure of working with D*** and J***, both always took their time with me, explained and answered all my questions. If you are looking to invest in Gold or Silver this is the firm you would want to deal with.”

Helpful Report

“Thank you for your time and guidance in helping me choose some gold. I was very pleased at finding a company who seemed to have my best interests at heart. You were very helpful and I'm extremely pleased with my shiny gold sovereigns. I can't wait to give some out as gifts. Thank you.”

Helpful Report

“Very quick delivery and excellent and quick communication. Very reliable. I will definitively buy more gold coins from them, highly recommended.”

Helpful Report

Physical Gold is rated 4.9 based on 1,116 reviews