Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,116 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Better info about the monthly saver and whether it's running or not running. An electronic or scan version of your certificate maybe ideal choice too.”

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“Easy to use site, very helpful staff and fast delivery.”

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“The order procedure was extremely efficient and simple and I would recommend to anyone.”

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“Very satisfied with the whole ordering process”

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“\n\nQuick and efficient service!”

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“Have orderd 2 times this year\n1 small delivery order\ngot it quick and easy and the company found themselves my typing error in the postcode\n2th for storage\nmy ideas for the coinssizes got respected in the directors pick and with the small discount a good deal\n\nPG could improve by sending an photo of coins/bars for storage customers via email ..they never see the product themselve\nand adding a portfololist in the onlineaccount optimally with resellvalue....or adding the coinphotos there”

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“I'm new to this and was advised to purchase a cheaper product than what I was going to buy because in thier view its was a better product for me to start a portfolio with. No Greed .... excellent customer service and prompt delivery.\n\n***”

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“Very easy to use”

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“The support on a first order was very good. Based on the spot price as indicated by phone, one places an order via a PDF form. Then one transfers the money, plus a small margin. (The spot price will move up or down between ordering and paying by bank transfer. PGF then fulfil the order and refund the difference by cheque). There has to be a good reason why they do things this way as opposed to competitors who simply quote and sell on the instant. I suppose they need protection from price movements during the delays inherent in this process.\nAfter I placed my order, they needed to supply a slightly different item. This was marginallly higher value but they held the original price, which was good of them.”

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“I am very pleased about the quality of the products and the fast shipment.Thank you very much!”

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“Very easy to order your silver or gold with Physical Gold ,good staff whom you can call to guide you through the ordering process..”

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“First time I’ve bought gold and these guys were very helpful. Helped me throughout the process of choosing what to buy and secured great prices on gold sovereigns”

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“As a total newcomer to the purchase of gold for investment purpose I found Physical Gold extremely helpful in steering me down the right course. They gave me clear and concise information, but most of all confidence regarding all aspects of entering this market.\nI now look forward to a profitable investment, safe in the knowledge that I can talk to Physical Gold and get an excellent customer service.”

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“I made the first contact after doing some research online; Physical Gold kindly phoned me back with advice and explained in detail the process of buying Gold. This was backed up with emails and phone calls over the coming days. When I had concerns, it was always the same person would call me always promptly with answers to my questions, I would absolutely recommend Physical Gold.”

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“Completely satisfied with service from start to finish.\nOrdering was easy, payment simple and goods received the very next day. I have nothing but praise for this company.”

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“I would rate this supplier very highly. I couldn't be more pleased. A speedy, personal and totally trouble-free experience. Excellent.”

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“Most pleased with the quality of service, totally painless transaction and the technical advice was spot-on.\nI would definitely recommend Physical Gold to anyone considering investing in this medium.\nThank you.”

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“I found your company very efficient, obliging and a pleasure to do business with.\n Many thanks.\n ***”

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“A knowledgeable organisation that is a pleasure to do business with. All orders promptly dealt with and at a most competitive price.”

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“Very good gold seller with great rates, swift delivery and generally good service.”

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Physical Gold is rated 4.9 based on 1,116 reviews