"My phone when tracked says it was delivered to a secure location but Phone Convert & their couier firm Hermes have not helped me trace it. I don't know exact address delivered too and my delivery address company Parcel Motel have no record of receiving it ! I want my money back for phone I never received!!!"
"Have had my phone for 4 weeks now and received an email saying 'Payment has been made' Having checked my bank account it was not there. Followed up by email and they stated the bank details on the form were not what was correct. This is false. They have the correct details, just don't want to pay it or have big problems with their systems. Haven't heard back from them in 2 weeks. Proceed with caution in using them or find an alternative."
"Absolutely disgraceful!!! This is not a company, they are just thieves!! They have now had my 2 phones for 10 weeks and I have still not received payment for them after being told payment has been sent! I have also sent an email 4 weeks ago expressing my dismay in a resolution to this transaction and Phone Convert haven’t even had the decency to reply to my email?!?"
When a review is marked
"Verified",
it means Reviews.io has the additional trust signal necessary to ensure that the review is genuine. Customers reading the reviews can then use this information to help them decide which reviews are more relevant and steer them in their purchasing decisions.
If a review does not have the
"Verified Reviewer"
label next to it, we do not have the additional information from the customer/company to verify that the review was written from the privileged user position.
Even though some reviews do not carry the
"Verified Reviewer"
badge, it does not mean that the reviewer has no experience with the company - it just means that we could not confirm a specific purchase.
The
"Verified Reviewer"
badge offers one more way to help gauge the quality and relevance of a company review.
How can I make my review "Verified"?
If we are unable to automatically verify you as a
"Verified Reviewer",
you can email supporting documents to
support@reviews.co.uk
so we can investigate and mark your review as
"Verified".
We prefer an invoice, delivery note or receipt.
When a review is marked
"Unverified",
it means Reviews.io has NOT had the trust signals necessary to ensure that the review is genuine. Customers reading the reviews can then use this information to help them decide which reviews are more relevant and steer them in their purchasing decisions.
How can I make my review "Verified"?
If we are unable to automatically verify you as a
"Verified Reviewer",
you can enter your email address below and we'll be in touch to verify your review.