Pharma Lab Global Reviews

Name: Pharma Lab Global
Address: 2 mountpleasant drive, newtownards, Ards and North Down
Rating: 4.07

4.1 Rating 384 Reviews

78 %

of reviewers recommend Pharma Lab Global

Company Reviews

Metrics

4.1

Based on 384 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Pharma Lab Global 5 star review on 17th March 2022

Manuel

Anonymous

Anonymous // 01/01/2019

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“what should I write, I have on 19.01.2022 Ordered from you and I have not yet received my order. It's been 2 weeks, sorry, I'm not satisfied. Maybe my order will come someday. translation Google”

Helpful Report

Posted 2 years ago

Hi Raffaele, Please be aware that when ordering products of this nature customs delays are going to happen from time to time, if we could stop them we would. I have emailed you a discount code for any future orders you wish to place with us. Kind Regards PLG Team

Posted 2 years ago

“Was happy with my purchase and speed of delivery”

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Posted 2 years ago

“So i have purchased 3 times the last 4 months and the first 2 times the experience was great everything came in time the quality of the product looks fine but thus last time I am really disappointed I still haven't received the my package and it's been more than 3 weeks already...”

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Posted 2 years ago

Apologies for this, We have had issues with Royal Mail recently and it has caused some orders to experience rather large delays, all I can do is apologise and offer you a 20% discount on your next order. I have sent you an email containing the discount code. I hope this rectifies the issue and look forward to hearing from you in the future. Kind regards PLG Team

Posted 2 years ago

“Le produit est excellent la livraison de mieux en mieux mais dommage qu'il y ait une surtaxe douanière à laquelle je n'étais pas préparé”

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Posted 2 years ago

“Customer service were quick to send out PayPal details and order confrimation. But when it comes to updating you on the delivery status it seems they don’t have the same urgency. One can only wonder why that is…. I will update this review when/if I recieve my goods.”

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Posted 2 years ago

Hi Adam, Unfortunately when you do not follow the payment instructions we send you payments can get lost and orders can take longer to process I believe this is what has happened in your case. All I can do is apologise for the complicated payment process unfortunately due to the nature of our business it is the only way we can accept PayPal payments. Kind Regards PLG Team

Posted 2 years ago

“No instructions were provided, and no response from the customer service”

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Posted 2 years ago

Hi Yusra, Apologies for this, it would appear your email had been missed, please take a 20% discount on your next order. I have replied to the email with a discount code and have answered your query. Kind Regards PLG Team

Posted 2 years ago

“I purchased a blend of bpc157 and tb500 and when everywhere I looked on line said to take different dosages, on different days I contacted the company to ask for guidance on dosing they even told me to take bpc157 daily but tb 500 every 3 to 4 days. I said to them I purchased your blend and it all has been taken at the same time. I asked why even sell a blend if this is not possible? I then I asked if I could return the blend and get the separate bottles they then said many take them at the same time and referred me to the internet to figure it out. Doesn’t sound like they care about the customer”

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Posted 2 years ago

“Ça reste cher quand même pour que tout le monde puisse en profiter...”

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Posted 2 years ago

“Commande reçue et relativement bien conditionnée , un peu long le délai mais je pense que cest plus du aux services postaux qu'à Pharmalab. 👍”

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Posted 2 years ago

“still didn’t receive order so don’t know what to say…”

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Posted 2 years ago

“I have been recommended pharmalab global products by a friend who is VERY knowledgeable in sports enhancing products so I decided to give it a go. The payment is a bit of a faff if you want to pay by PayPal and the correspondence from the team very good.......however, it's been 19 days and I still haven't received my package. So I can't really rate the product!”

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Posted 2 years ago

“Unresponsive. My order delivered to somewhere in UK instead to Singapore. Weeks later emailed me the issue has been dealt with but when it has not. What a fraud.”

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Posted 2 years ago

Hi, First of all apologies for the issues you have had with your order. I have checked through the emails we have received from you and cannot find anything that has not been responded to. I would love to rectify the situation for you so please feel free to email us at info@pharmalabglobal.com. In the meantime, I have issued a free resend of your order to the address you provided originally fingers crossed you receive it this time. Kind Regards, PLG Team

Posted 2 years ago

“Quick delivery (international). Injection pens are of good quality.”

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Posted 2 years ago

“Prompt delivery. Good quality products.”

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Posted 2 years ago

“All is good only the shipping is so late”

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Posted 2 years ago

“I received my product with in a good time will pay from them again thanks”

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Posted 2 years ago

“Excellent customer service and very willing to help with all my questions. I have to say I'm only using the bpc 157 a few days and I can feel it helping me already . Awesome product”

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Posted 2 years ago

“Purchased a bunch of peptides and paid for shipping protection. Package arrived. Not ideally packed and my bat static water was crushed and made a mess of everything. Contacted you about the situation and have heard no response. Not impressed.”

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Posted 2 years ago

“Fast delivery and good product”

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Posted 2 years ago

“Big delays between placing a order and shipping, I had to email them twice to get a dispatch, finance team and dispatch team need to be in synch”

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Posted 2 years ago

Pharma Lab Global is rated 4.1 based on 384 reviews