Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,285 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,285 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good service and price at Petwell.”

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Posted 2 years ago

“Always reasonably priced”

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Posted 2 years ago

“Quick delivery, great product and service.”

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Posted 2 years ago

“I ordered from this company 19 days ago and after at least 5 phone calls I have still not received my order.”

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Posted 2 years ago

“still not received my order”

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Posted 2 years ago

“Items shown in stock when they are not. No one bother’s to contact you to let you know. When they decide to answer the phone they promise a refund that never shows up forcing to make a complaint to your payment provider. Very bad service all round, will not be shopping with Petwell again”

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Posted 2 years ago

“Not very happy at all. Have not received the products I ordered. Rang the number given on the website. Was promised a call back within the hour……still waiting almost a week later. Have raised a dispute with PayPal to get a refund. Be very wary!!! Have given one star as it wouldn‘t let me give zero!!”

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Posted 2 years ago

“Not a very good start for a new customer. After not receiving my order after one week, i decided to contact you, so i rang not answer. I messaged no reply. I emailed a lady said she would look into it. and finally i filled in a refund form.”

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Posted 2 years ago

“Easy website to use.”

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Posted 2 years ago

“excellent service. very pleased all round.”

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Posted 2 years ago

“Always reliable”

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Posted 2 years ago

“Very helpfull and quick”

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Posted 2 years ago

“Value for Money, on a Top Brand Product, Delivery and packaging Excellent...”

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Posted 2 years ago

“Pleased with pet blankets. Pleased with whole transaction and delivery. Would recommend.”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“Very happy with the product and service I received”

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Posted 2 years ago

“The prices are very good I just found delivery a bit slow. From ordering to receiving the items it took about ten days. Other than that no problem.”

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Posted 2 years ago

“The battery cover went missing. Petwell replaced it free of charge. Excellent after-sales service. Much appreciated.”

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Posted 2 years ago

“The two items of Frontline Plus were open and looked used although the contents were intact. The outside packaging was intact therefore the contents were packed in that condition. Very disappointed.”

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Posted 2 years ago

Petwell.co.uk is rated 4.8 based on 7,285 reviews