PetsPyjamas Reviews

4.7 Rating 1,348 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,348 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3003
Anonymous
Anonymous  // 01/01/2019
Site was very easy to use. I was looking for a well cared for dog friendly property and if it lives up to the pictures I think it should be just what I wanted.
Helpful Report
Posted 11 hours ago
As usual it was simple and straightforward to book our trip with PetsPyjamas. Immediate confirmation received from both PetsPyjamas and the chosen hotel, excellent thank you
Helpful Report
Posted 11 hours ago
Great website with lots of information about the accommodation and the destination. Very responsive to my online query and when my preferred accommodation was not available they emailed straight back with an offer to find alternative accommodation. A short exchange of emails and we found a perfect hotel with an apartment and private garden which looks perfect for our dogs. Looking forward to our weekend break in June.
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Posted 13 hours ago
What a pleasure to deal with ! Ella was nothing but helpful in helping me make my booking . It wasn't straight forward but she put all the wheels in motion to go ahead with my booking . I'm sure the hotel I've chosen will be Perfect for me and my 2 beardies the night before bournemouth ch. Show and we will arrive at the show bright and breeze Thank you petspyjamas
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Posted 1 day ago
Promp and friendly response
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Posted 2 days ago
Very helpful and efficient
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Posted 2 days ago
Very dissapointing. I booked two rooms for two nights. Paid the quoted amount and recieved confirmation for two rooms for two nights, only to be told the next day that I was undercharged and had to pay another £730! We then had to cancel which was very dissapointing for my daughters and I.
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Posted 3 days ago
Always a great experience to book hotel break with the team.. everyone is super nice and friendly. PetsatPyjamas have a very nice hotel & amazing packages so our boy Boomer is treated like a king during his stay💙🐾🤩
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Posted 3 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 5 hours ago
We were given PetsPyjamas gift vouchers as a gift from relitives and were amazed at the amount and variation of establishments that accepted our dogs and the vouchers. We had a small problem booking our chosen holiday and contacted PetsPyjamas their friendly staff member Andrea sorted it out for us to confirm our booking. Patricia
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Posted 3 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 5 hours ago
always friendly and helpful
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Posted 5 days ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 6 hours ago
Efficient ,friendly,nothing too much trouble
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Posted 5 days ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 6 hours ago
Easy to book clear website
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Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 5 days ago
Could not get anyone to answer phone . Very upset about this , plus I was offered £25 discount , I paid then they said I could not get the £25 discount because I had already paid. They would leave it as a credit, next time I booked , if I book again, so all in all not a 100% happy. They said would phone next day and tell me what the out come was with my complaint and info on parking at the cottage , waiting to see how I pick up key. Wait and see how this holiday goes , it's my 70 th so hope everything else is good.🤔
Helpful Report
Posted 1 week ago
Hi James, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team
Posted 5 days ago
Very pleased to be able to book our hotel via PetsPyjamas. Very efficient and excellent choice. Ian
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Posted 1 week ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 week ago
Linda was very helpful to rent out of her way to help me thank you
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Posted 1 week ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 week ago
Very friendly easy to talk to. Very helpful, looked into things for you.
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Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
Easy to follow website. Like the fact aimed at pets. Thank you.
Helpful Report
Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
Booking was easy. They were quick to reply stating a room had been secured for our stay. They prompted me to book a short time later after I had forgotten. Very smooth booking experience.
Helpful Report
Posted 2 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
It’s the first time I searched a dog friendly hotel with PP and found them really helpful with lots of choices. I was also looking at other places with a different booker as couldn’t decide on coast or country. I felt a little bombarded with texts, emails & phone calls as I wanted a few days to make my choice without pressure. Eventually I booked with PP, so happy with the outcome. The Country won and the hotel looks amazing.
Helpful Report
Posted 2 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 weeks ago
It seemed straightforward to book the accommodation we wanted
Helpful Report
Posted 2 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 weeks ago
PetsPyjamas is rated 4.7 based on 1,348 reviews