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PetsPyjamas Reviews

4.7 Rating 1,335 Reviews

93 %

of reviewers recommend PetsPyjamas

Company Reviews

Product Reviews

4.7

Based on 1,335 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

2985

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased to be able to book our hotel via PetsPyjamas. Very efficient and excellent choice. Ian”

Posted 19 hours ago

“Linda was very helpful to rent out of her way to help me thank you”

Posted 2 days ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 day ago

“Very friendly easy to talk to. Very helpful, looked into things for you.”

Posted 3 days ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 days ago

“Easy to follow website. Like the fact aimed at pets. Thank you.”

Posted 4 days ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 days ago

“Booking was easy. They were quick to reply stating a room had been secured for our stay. They prompted me to book a short time later after I had forgotten. Very smooth booking experience.”

Posted 6 days ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 days ago

“It’s the first time I searched a dog friendly hotel with PP and found them really helpful with lots of choices. I was also looking at other places with a different booker as couldn’t decide on coast or country. I felt a little bombarded with texts, emails & phone calls as I wanted a few days to make my choice without pressure. Eventually I booked with PP, so happy with the outcome. The Country won and the hotel looks amazing.”

Posted 1 week ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 week ago

“It seemed straightforward to book the accommodation we wanted”

Posted 1 week ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 week ago

“I rang PetsPyjamas and my problem was sorted in minutes! I was struggling to find somewhere at short notice and for only one night that was dog friendly... The delightful Ashliegh was friendly and efficient and made it happen in a jiff. From now on PetsPyjamas will be my first port of call 😃 Thank you.”

Posted 1 week ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 week ago

“So So helpful and obliging, and came up with a great offer. very pleasant to deal with. I wish all businesses were as on their level. Thank you once again, and I'm sure Dottie my daughters dog will enjoy her stay as I'm sure we will. Angela Parkes”

Posted 1 week ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 week ago

“Easy to book. Great to have details and phone number of a pet travel expert and customer support team . You can’t beat speaking to an actual person, rather than a ‘chat bot’ if things need clarification.”

Posted 1 week ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 week ago

“Booking process was great but to receive a welcome gift - 'x' amount off your first booking after the first booking was made kinda stings a little. Did raise this but had no reply as yet and when this review email arrived what else am i to do but leave my 2 star review here! Like most of my school reports - could do better!”

Posted 1 week ago

Hi Andrew, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team

Posted 1 week ago

“Really easy to book with the dog. Most times it means phone calls and emails before you can be sure that the dog is welcome and is definitely booked in and expected on the day. Great idea. Will probably use again and will recommend. Just hope i dont get inundated with emails now 😊”

Posted 1 week ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 week ago

“They always are very personal and really helpful”

Posted 1 week ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 week ago

“Lynda was very knowledgeable and pleasant even got us a photo of the room we’ll be staying in. Will use petspyjamas again”

Posted 2 weeks ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 weeks ago

“Excellent. The PetsPyjamas team were very helpful.”

Posted 2 weeks ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 weeks ago

“Good website with a lot of options. Easy to book once I decided where to go.”

Posted 2 weeks ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 weeks ago

“No field to apply promo code.How do I get the discount”

Posted 2 weeks ago

Hi David, We are so sorry to hear that you experienced an issue using our service, I understand our Customer Support team, has contacted you. The PetsPyjamas Team

Posted 2 weeks ago

“Excellent response times, really helpful. Would highly recommend”

Posted 2 weeks ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 weeks ago

“Just booked our stay at a hotel through Pets pyjamas. Booking was simple and help was on hand if needed through various methods. Can’t wait for our stay now in June.”

Posted 2 weeks ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 weeks ago

“Quite easy to navigate the website. Would like an additional filter - does the hotel have EV charging facilities”

Posted 2 weeks ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 weeks ago

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PetsPyjamas is rated 4.7 based on 1,335 reviews