PetsPyjamas Reviews

4.7 Rating 1,350 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,350 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3003
Anonymous
Anonymous  // 01/01/2019
So far so good. Only booked so far and not travelled but experiance so far very good. I found the website and just the accomodation i wanted so booked. I then checked my email and found a welcome voucher with ยฃ25 off my first booking. I called through and as it was later on a Sunday customer service wasnt avalibale. So i spoke to a very helpful person in sales. She said it wasnt an issue and she could leave a message for customer service to apply to my booking. Having received my confirmation today the voucher has been applied as promised with no issue. Very good service so far.
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 month ago
Easy to book, good range of locations, value for money with pets going free.
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Posted 1 month ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 month ago
Very helpful experience and knowledge with regards to understanding my situation
Helpful Report
Posted 1 month ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 month ago
Excellent website and easy and straightforward to book a room. Thank you Feel relaxed and satisfied and look forward to my booking.
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 month ago
Was delighted at how quickly I was able to book good accommodation for ourselves and our dog. Cost of our stay reasonable too. Many thanks to Zahraa Barlas for organising this for us.
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 month ago
Good experience
Helpful Report
Posted 1 month ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 month ago
Great reviews, photographs and easy to book. Canโ€™t wait to visit.
Helpful Report
Posted 1 month ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 month ago
Dirty, shabby and dated room. PetsPyjamas couldn't care less. Customer service keep passing the buck to the hotel even though they have had sight of the photos. In my opinion PetsPyjamas totally ruined our holiday and are not taking any responsibility. Once they've got your money you're history.
Helpful Report
Posted 1 month ago
Hi Peter, We are so sorry to hear that you did not have a positive experience using our services. I do believe our customer service team are currently in contact with you and are assisting you to resolve this. The PetsPyjamas Team
Posted 1 month ago
Great site! My dog is reactive around strangers so would be great to have more info about enclosed gardens etc. also had difficulty making payment v slow to load pages and accept card deets. Eventually swapped to PayPal
Helpful Report
Posted 2 months ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 month ago
very professional
Helpful Report
Posted 2 months ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
The whole process was first class! Great choice, plenty of information and very competitive pricing. All of this backed up by outstanding customer service from Joanne who was incredibly responsive and helpful.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Grat service, very helpful nothing to mutch I have got a great relaxing break I need after all my hospital cancer checks and my ill health and my two dogs are going to love it and as it is are 3rd anniversary and a short 2nd honeymoon I'm going to love it
Helpful Report
Posted 2 months ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
It's been 15 years since we had our last holiday. Finding Pets pyjamas made choosing a cottage very difficult.....so many high quality properties to choose from with a large choice in our choice of destination in Northumberland. Once our decision was made, filling out the online request form was straightforward and so far, customer service has been second to none.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Excellent website. Easy to use. Great selection of hotels.
Helpful Report
Posted 2 months ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
I was pleasently surprised to be telephoned about my enquiry on a Sunday morning, having only completed the form in the very early hours of Sunday morning (being unable to sleep having decided what was needed was a holiday).
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
The site has a wonderful selection of places to stay with your dog. Service is very quick - from requesting to check availability for certain dates to getting confirmation of the reservation took less than an hour.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Really Helpful!
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Posted 2 months ago
Thank you for your positive feedback ๐Ÿพ We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
found that the website was really hard going ,slow and frustrating. also the "chat" was not working.
Helpful Report
Posted 2 months ago
Thank you for your feedback ๐Ÿพ We will pass on your comments as we always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Very easy to deal with and extremely pleasant staff on phone when I had a query.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Love dealing with petspyjamas they are very friendly and quick to respond to any requests or queries and the hotels are great places to stay for both us and poppy our mini schnauzer. We will continue to use them in the future.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback ๐Ÿพ We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
PetsPyjamas is rated 4.7 based on 1,350 reviews