PetsPyjamas Reviews

4.7 Rating 1,345 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,345 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3003
Anonymous
Anonymous  // 01/01/2019
Booking process was great but to receive a welcome gift - 'x' amount off your first booking after the first booking was made kinda stings a little. Did raise this but had no reply as yet and when this review email arrived what else am i to do but leave my 2 star review here! Like most of my school reports - could do better!
Helpful Report
Posted 2 weeks ago
Hi Andrew, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team
Posted 2 weeks ago
Really easy to book with the dog. Most times it means phone calls and emails before you can be sure that the dog is welcome and is definitely booked in and expected on the day. Great idea. Will probably use again and will recommend. Just hope i dont get inundated with emails now 😊
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 weeks ago
They always are very personal and really helpful
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 weeks ago
Lynda was very knowledgeable and pleasant even got us a photo of the room we’ll be staying in. Will use petspyjamas again
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
Excellent. The PetsPyjamas team were very helpful.
Helpful Report
Posted 3 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
Good website with a lot of options. Easy to book once I decided where to go.
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
No field to apply promo code.How do I get the discount
Helpful Report
Posted 3 weeks ago
Hi David, We are so sorry to hear that you experienced an issue using our service, I understand our Customer Support team, has contacted you. The PetsPyjamas Team
Posted 3 weeks ago
Excellent response times, really helpful. Would highly recommend
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
Just booked our stay at a hotel through Pets pyjamas. Booking was simple and help was on hand if needed through various methods. Can’t wait for our stay now in June.
Helpful Report
Posted 3 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
Quite easy to navigate the website. Would like an additional filter - does the hotel have EV charging facilities
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
A great site for dog-friendly holidays where pooches are pampered as much as humans. The staff are helpful and responses and the company offer good deals.
Helpful Report
Posted 3 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
Really helpful girls in the office, no detail was too trivial. Friendly and efficient
Helpful Report
Posted 3 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
Zahraa was extremely friendly, helpful and efficient. She made booking through you a great experience. Thank you Zahraa
Helpful Report
Posted 3 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
What an amazing job you've done for me....and my dog. I've been telling all of my friends who have dogs about you. Very efficient very friendly and very informative. Would 100% recommend πŸ‘πŸ‘πŸ‘πŸ‘πŸΆπŸ‘
Helpful Report
Posted 4 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
Really easy site to use. Immediate response of booking. Great service.
Helpful Report
Posted 4 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 weeks ago
Brilliant service as always from PP Many thanks to Paul who managed to sort out my booking after problems with my email.
Helpful Report
Posted 4 weeks ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 weeks ago
Excellent booking experience, nice and easy, hassle free
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 4 weeks ago
Linda was very friendly and helpful. She arranged our four day break very professionally and deserves 5 stars.
Helpful Report
Posted 1 month ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 4 weeks ago
Having never used 'Pets Pyjamas' I was a bit warry. Having looked on line and found some places that could be suitable, I received a phonecall from Zahraa who was extremely helpful. She offered to send me some recommendations following my preferences that I required. This she did and phoned me back. There was one I was interested in which she said is very good. With her helping i booked it and am now looking forward to our midweek break in June. I would like to thank her and look forward to the accommodation living up to expectations.
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 4 weeks ago
Lynda was very good , she listened to our needs and worked to provide exactly our needs.
Helpful Report
Posted 1 month ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 4 weeks ago
PetsPyjamas is rated 4.7 based on 1,345 reviews