Review and raise up to £2.00
Took over a week to get a car that only needed an MOT. Would probably have waited longer as I had to keep chasing it up due to there only being contact from the handover team after I called them. They never phoned when they said they would.
When I finally got the car thete was a problem with the radio and only one key was working. I reported this a the day after I got the car to the salesman who told me the next day that he would pass this on to the after sales manager. Chased this up after a few days and still no response. Ended up going in a week later to speak to someone and he apparently knew nothing about it. They don't take bookings for a Saturday so I have had to take time off work to have the radio checked and key checked. Never even tried to change the battery in the key to see if that would sort the issue. As the key actually let's me drive the car it seemed like a probable solution. The quickest they could do the work was about a month from when I went in. Hopefully things will be resolved when I take the car in this coming Friday. Have advised everyone I know to avoid this place like the plague.