Petal Plan Reviews

4.64 Rating 106 Reviews
90 %
of reviewers recommend Petal Plan
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service, Own Driver
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Greater than 94%
Customer Service
communication channels
Telephone, Email, Live Chat

Write Your review

Tell us how Petal Plan made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Helpful Report
Already left review on your social account. Not doing it again.
Helpful Report
Beautiful flowers that arrived on the right day from people who really care about the service they provide.
Helpful Report
Wife delighted with flowery substances, joy reigns.
Helpful Report
My aunt was absolutely delighted with her bouquet, she said it was the best one she had ever had from a delivery. She sent me photos she was so pleased. I will definitely be ordering flowers again as gifts
Helpful Report
Excellent service for someone overseas to send flowers. And what a beautiful bunch of flowers arrived, on a day chosen by the recipient, we were all delighted! I will be recommending you to everyone. Thank you!
Helpful Report
Order flowers they didn't arrive? Apparently my request was overlooked. When they did eventually arrive flowers were not of the best quality.
Helpful Report
lovely flowers ,delivered on time . Thank you .
Helpful Report
Awful customer service, poor quality delivery, useless when trying to get a refund. Avoid at all costs.
Helpful Report
We are so sorry to hear that you have had a bad experience with us. As you will see from other reviews, customer service and flower quality is very important to us so we are disappointed that both have fallen short of your expectations in this case. Please get in touch with us at so that we can resolve the situation. Thank you
I was really happy with the service from Petal Plan. There was a problem with the delivery on the day it was due, but staff quickly got in contact and arranged delivery for the following day. The recipient of the gift was very pleased with the beautiful flowers. I will definitely order again from Petal Plan.
Helpful Report
Love being able to let my gift-receiver pick exactly when it best suits them to get their flowers! My friends were away on a mini-moon celebrating, and came home to a lot of dead flowers! But giving them PetalPlan meant they were able to top up with beautiful fresh ones and actually enjoy them alone, without the crowd of others. Love it.
Helpful Report
Delivered on time and beautiful flowers.
Helpful Report
I was actually quite disappointed about the bouquet that came yesterday. It wasn’t particularly wild and seemed quite small in light of the fact I requested large. Disappointed as had huge potential
Helpful Report
Flowers are really lovely
Helpful Report
Excellent. They arrived during the morning, much earlier than other companies I have dealt with and with a handwritten card, not printed. The flowers themselves were lovely with a good selection and my wife was very happy with them
Helpful Report
Very efficient service the flowers were delivered exactly as ordered. These flowers were for a funeral service and were beautiful.
Helpful Report
First class. Lovely display of flowers well presented and delivered promptly.
Helpful Report
Excellent service and gorgeous flowers. It was really helpful to have a designated delivery date for the flowers. Highgate Florist and Growers in Rotherfield delivered the most beautiful hand tied bouquet which has lasted in perfect condition for some time already.
Helpful Report
Thank you Petal Plan for sending the flowers as requested - I let the receiver choose the day she received the flowers and she was so thrilled to be able to do this so it coincided with a family gathering. I was kept up to speed with all details all the way along
Helpful Report
Really happy with the lovely flowers. Exactly what I was hoping for
Helpful Report
Petal Plan is rated 4.64 based on 106 reviews