In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with product but very unhappy with writing on the envelope. Husband picked it up and it said “Football momentous” which gave away the surprise.”

Helpful Report

Posted 6 years ago

“When the t-shirt arrived, it’s far too small. Men’s medium is definitely very small!”

Helpful Report

Posted 6 years ago

“I was pleased with the quick delivery of this item , the quality of the towel wasn't as good as the one I purchased from the Club Shop”

Helpful Report

Posted 6 years ago

Hi Joan Thank you for your review. These have been removed from sale as they are not up to our normal standard. If you can contact our Customer Service Team we will arrange a refund for you.

Posted 6 years ago

Hi Joan, I am sorry to hear you are not 100% happy with your order. If you can contact our customer service team on 01388 528000 with the details of your order we will get this resolved for you.

Posted 6 years ago

“I'll let you know when (and if) I receive it. Order placed 4th December, it's now 11th December. Still no sign.”

Helpful Report

Posted 6 years ago

Hi, James, I am sorry that your item has not been received. If you can contact our customer service team on 01388 528000 with the details of your order we will get this resolved for you.

Posted 6 years ago

“I have not yet received my personalised gift. Tracking number is #122400264 - can anyone give me an expected delivery date please? Thank you”

Helpful Report

Posted 6 years ago

Hi Cathy I am sorry that your item has not been received. If you can contact our customer service team on 01388 528000 with the details of your order we will get this resolved for you.

Posted 6 years ago

“Missed off three letters on card. I had to write in Tipex.”

Helpful Report

Posted 6 years ago

“I’ll do this for you when I actually receive my order”

Helpful Report

Posted 6 years ago

Hi, I am sorry that your item has not been received. If you can contact our customer service team on 01388 528000 with the details of your order we will get this resolved for you.

Posted 6 years ago

“The product is good and arrived on time, well wrapped and presented. However, I sent 2 emails to customer service neither of which have ever been replied to - so happy with the product but not happy with the service.”

Helpful Report

Posted 6 years ago

“Quality fine but some confusion over lettering. Quickly replaced free of charge”

Helpful Report

Posted 6 years ago

“Lovely pendalent. However the initials were a bit small. Delivery was fast.”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving us a review. I'm sorry that the item you received was not what you expected. Please can you send a photo of the initials to our customer service team at sales@personalisedfootballgifts.co.uk Thanks, Bailey

Posted 6 years ago

“Hi.. i received all items ordered except for the personalised keep calm notebook..”

Helpful Report

Posted 7 years ago

Hi, I'm sorry to hear you have not received your items as of yet, since your order is an international order we do ask to allow 14 working days for delivery. Thanks

Posted 7 years ago

“Products good, delivery service not. System allowed me to pay extra for next delivery at 430pm on a Fri, but small print on delivery page - which I was directed to after I called to query where my parcel was on the Tuesday - said this only applied up until 2pm on a Friday. I was realistic and hadn't expected delivery on the Sat but I had on the Monday! This was a gift, which then arrived late, so I felt let down! I won't order from here again.”

Helpful Report

Posted 7 years ago

“I can't give a review as I haven't received it yet but looked good when it was ordered and had quite accurate words in the article so was impressed with what I saw but obviously more impressed when I receive it, thanks”

Helpful Report

Posted 7 years ago

“Picture very nice but was disappointed as there is a mark on the photo frame.”

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Posted 7 years ago

“A great product & concept. Shame about the spelling mistake in the text!”

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Posted 7 years ago

I am sorry that you are not entirely happy with your product. Please contact our Customer Services on 01388528000 so we can help with this.

Posted 7 years ago

“okay gift. No company branding on bottom to give it authenticity so makes it look cheap. also no instructions for oven, microwave, dishwasher usage and no product description eg. made from e.g. china, porcelain, ceramic etc.”

Helpful Report

Posted 7 years ago

“It's a nice design, mug could be bit bigger and font style of the writing could be improved.”

Helpful Report

Posted 7 years ago

Good Morning, I'm sorry to hear that you are not totally satisfied with your mug, please can you contact our customer services team either via email at sales@personalisedfootballgifts.co.uk or by phone on 01388 528000 and we can arrange something for you. Thanks, Bailey

Posted 7 years ago

“A great gift for my friend's son, but is did appear strange that when you choose no.1 as chosen number that the shirt does not change to a goalkeeper shirt and the narrative still refers to scoring goals. There was no goal keeper option so a little disappointing that the text did not change as it does for other options/sites.”

Helpful Report

Posted 7 years ago

“Good value and prompt delivery.”

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Posted 7 years ago

“Did include the correct names but the actual shirts were very small and the print and framing was of poor quality, especially for the price charged. And why do Man UTD prints not include the balls along the bottom? It shows just a grey band. Very disappointed. I bought it as a gift for my grandson and was so excited when I found it but so disappointed with item overall.”

Helpful Report

Posted 7 years ago

Hi Marjorie, the preview does show exactly how your order will look but I am sorry that you were disappointed with the item. If you can contact the customer service team on 01388528000 when we return after the Xmas break 05/01/17 we will be happy to look into this for you.

Posted 7 years ago

In the Paper is rated 4.3 based on 3,888 reviews