Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

In the Paper Reviews

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

Company Reviews

Product Reviews

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

Write Your review

Tell us how In the Paper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

In the Paper 5 star review on 2nd March 2022

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again will I order from them , I placed the order and within 2 mins emailed them and added notes to the order to confirm the name of the person to be added to the mug and coaster. I got no reply , when I did they said oh we emailed you , no you never !. No customer service it was basically tough . They had time to amend the order for sure but chose not to do so . BUYER BEWARE .”

Posted 2 years ago

Hi Shona, Thank you for contacting us. Since you initially emailed us on Sunday, we were unable to catch this before your order reached our production team. I have forwarded you the email that we sent you on 14.03.2022 stating that it was too late to amend your personalisation as the order had already entered into production unfortunately. If we were able to catch this order before it had entered into production, we would have amended this for you, we would not choose to ignore this request. Please let us know if there is anything else we can do for you. Kind regards, Amelia.

Posted 2 years ago

“I ordered a keyring to be inscribed with a Fulham FC badge, Fulham shirt and number, which also had my friend's name in the style that players have them. It was for his birthday and he was thrilled with it. I was impressed by the speed in manufacture and delivery, which was within four days from order.”

Posted 2 years ago

“Good quality and quick delivery. Love this item - can wear it to show support for my team anytime, anywhere”

In the Paper 5 star review on 2nd March 2022

Posted 2 years ago

“I placed an order for a personalised mug and due to an IT issue it arrived incorrect. I emailed them and they rectified the issue and got a replacement sent out to me within a couple of days! Amazing service! Mug itself is also top quality!”

Posted 2 years ago

“I cannot write a review of the item I purchased on the 30th of January because we have not yet received it. From what I see on my computer it is in Germany somewhere. Why Germany I cannot understand?”

Posted 2 years ago

Hi David, Thank you for contacting us. We are very sorry to hear about this, I have looked into this for you and it seems as if your order has become lost in transit, unfortunately. Please can you confirm if you would be happy for us to issue a replacement for you? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 2 years ago

“My son absolutely loved his West Ham water bottle. Great personalisation and super quick service. Thank you.”

Posted 2 years ago

“Ordered a personalised card. Was exactly as I wanted, good quality and received it very quickly. Overall, good, efficient service. Just a shame the postage cost more than the card!!”

Posted 2 years ago

“I haven’t received it yet. Very slow delivery.”

Posted 2 years ago

Hi Bill, Thank you for contacting us, we are very sorry to hear about this. I have checked your tracking and it seems that your order has become lost in transit, unfortunately. Please can you let us know if you would prefer a replacement or a full refund? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 2 years ago

“It was very bad experience. I had placed the order at 11 January and i haven’t received it yet, 2 February! The only update it was an email from the post company “Something wrong happened, Sorry for the delay””

Posted 2 years ago

Hi Antonis, Thank you for contacting us. We are very sorry to hear about this, I have checked your tracking and it seems that your order has become lost in transit, unfortunately. Can you let us know if you would prefer a replacement or a full refund? Please accept our sincere apologies for the inconvenience caused. Kind regards, Amelia.

Posted 2 years ago

“Great product quick delivery”

Posted 2 years ago

“Brilliant gift I can't wait to see the reaction when we give it to the birthday boy 😅”

Posted 2 years ago

“Very pleased,nice card,with next day delivery”

Posted 2 years ago

“Very pleased with this football gift. I know my brother will love it for his 70th birthday”

Posted 2 years ago

“Quick delivery.”

Posted 2 years ago

Hi, We are very sorry to hear about this. We have looked into this issue and we are unable to see any correspondence from you in our inbox, unfortunately. There may have been a misspelling in the email address which means we wouldn't have received this. Please can you let us know what the issue seems to be with your order so that we can look into this for you as soon as possible. Kind regards, Amelia.

Posted 2 years ago

“Very pleased with purchase and service!”

Posted 2 years ago

“Abosoultey terrible service! I have tried to contact you on numerous occasions without any response. I ordered my signed personalized Ronaldo photo, the photo wasn't even signed! This was a 16th Birthday present for him and not even a response from you!”

Posted 2 years ago

Hi Bernadette, We are sorry to hear about this, I can see that we contacted you back on 14.01.2022 via email. Please can you provide us with a photograph of the item you received so that we can look into this for you as soon as possible. Kind regards, Amelia.

Posted 2 years ago

“I never got my parcel I just want to know where it is so I can leave a good review”

Posted 2 years ago

Hi Chloe, We are very sorry to hear about this. I have looked into this for you and it seems that although your order was dispatched on 07.01.2022, it has since become lost in transit, unfortunately. Can you let us know if you would prefer a free of charge replacement or a full refund? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 2 years ago

“My grandson was delighted with his Bolton Wanderer's personalised bottle. It looks great, just hope it lasts well too.”

Posted 2 years ago

“Perfect gift for a football mad grandson”

Posted 2 years ago

“Great service, prompt delivery and very happy with the product. Thank you highly recommended.”

Posted 2 years ago

«
1
...
2
3
4
5
6
»

In the Paper is rated 4.3 based on 3,888 reviews