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In the Paper Reviews

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

Company Reviews

Product Reviews

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing photo print but really disappointed with the cardboard frame. Actually thought from the advert it was a solid frame! However, I still love the quality of the print and will purchase another soon! Thank you. C'mon you baggies Kind regards Ben Davies”

Posted 4 years ago

“The gifts were as described, however, there was no response from customer service when i made numerous email inquiries on the missing item. Personal football gifts should improve on customer support and provide a helpline to call instead of just email.”

Posted 4 years ago

“The lad I've bought it for will love it. Too expensive for what it is”

Posted 4 years ago

“Quick service but unfortunately I order was not correct I ordered a personalised mug and coaster set the mug came and was correct however the coaster was a completely different football team, a quick email and a complete new set was posted out”

Posted 4 years ago

“I ordered a personalised mug and found it difficult to decide where the names were going - I finished up finding that I had ordered three mugs instead of one! What is clear to the person who designed the web site is not always clear to the customer. I am pleased with my purchase so that is the main thing.”

Posted 4 years ago

“Birthday card was Not printed correctly. Part of the message was mising. The pennant was very small!!!!.”

Posted 4 years ago

“Very Very expensive for postage more than the card but the card I did not see as sent for Birthday Card”

Posted 4 years ago

“I havent recieve my items till now so i dont have an opinion.”

Posted 4 years ago

“Quality product & quick Delivery but awaiting a Fire Safety Certificate so that I can use the thing! Bit disturbing also that Brighton & Hove Albion FC were unaware of this Personalised service despite it being on their Official Website!”

Posted 4 years ago

“I purchased a few personalised newspaper front pages half a dozen years ago, and was more than happy with the service, quality and variety of local and regional newspapers e.g. Birmingham Mail, Stoke Sentinel, Chesterfield News etc. available to use. Unfortunately now you just have two options, a national newspaper or a made up one. Which spoils the surprise especially for birthday surprises. Plus, you used to be able to edit the script with names of relatives and friends. Again this option is unavailable.”

Posted 4 years ago

“I order a personalized birthday card for my husband, while the card is hiid and what I wanted I do think £10 is very expensive”

Posted 4 years ago

“Bought a SCFC glass which we had personalised. Nice product & no issues. Reasonable price & no issues with delivery. Would have just liked the personalisation to be more flexible. Very strict on characters & lines available.”

Posted 5 years ago

“Received my delivery today. After difficulty chasing. Would appreciate an estimated delivery date at check out and a tracking system that works. I understand the items are personalised but I still feel expectations should be managed. The item itself is nice and arrived with no plastic packaging.”

Posted 5 years ago

“The west Bromwich Albion emblem wasn't very distinct”

Posted 5 years ago

“Delivery charges are separate from main Saints shop purchases so I would have had to pay twice had I not called Saints FC and explain. They kindly waved thei delivery charges for the top I purchased. It is confusing for the consumer but otherwise the products are good and promptly delivered”

Posted 5 years ago

“Not worth how much it was and the Watford logo looked like it was smudged. Nice gift for my dad but could’ve been much better.”

Posted 5 years ago

“The photo itself is awesome. But, shipping from the UK to the west coast of the USA in only an envelope is not good. My item was creased and not in perfect order. I strongly recommend that a box be used for shipping anything overseas.”

Posted 5 years ago

“The mouse mat was fine however the note pad had marks on the front cover.”

Posted 5 years ago

“Got a personalised drinks bottle which arrived promptly and looked good. Ordered a personalised card from 11 children. The card sent had 3 and a half names on it. When I complained instead of issuing a refund they said try putting the names on different lines if you've got so many. And that I should have checked the proof on screen before ordering. While that may be true, I checked the names in the box I wrote them in rather than the proof. They offered me about £1 off a new order but just said it was a fully automated service. Shame they don't do a quality check before sending things out. I did not feel it was good customer service and the tone is the email was very shortly.”

Posted 5 years ago

“I am happy with the gifts i brought the only thing i wasnt happy about is that i paid first class and received the coasters 3 days later but didnt receive the glass until a week after ordering, i was told the glass takes longer to make and be dispatched which i fully understand but why still charge first class price if it was going to take 7 days to receive anyway.”

Posted 5 years ago

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In the Paper is rated 4.3 based on 3,888 reviews