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In the Paper Reviews

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

Company Reviews

Product Reviews

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“placed an order and recived no email recipet for this , when the order arrived it was clearly broken so i refused delivery as the driver said that this way it will get sorted quicker , i emailed to say this is what i had done and then asked for the confermation order number which i explaned i had not recieved and i have not heard from them since , this was a christmas present so not very helpful at all”

Posted 4 years ago

“Very Disappointed, I ordered a Birmingham City Mug with ‘Best Dad Ever’ on it for Christmas. When it arrived, I pulled out of the package and surprisingly it was a Southampton mug saying ‘Best Husband Ever’. I’m still trying to work out how they got this order wrong”

Posted 4 years ago

“Took 10 days to deliver after charging £3.99 for postage for a card.”

Posted 4 years ago

“I still haven't reserved my item iv paid for it over a week ago and all you have is a email address no phone number to call”

Posted 4 years ago

“I ordered a personalised mug from you last week. It came within a few days but the handle was broken off in 4 places. I e-mailed you and complained and you said you would send out another which arrived today in one piece. So I am very pleased with the outcome now. So I would give you a “very good”.”

Posted 4 years ago

“Product was as described so no problem there. Delivery took 10days with little or no communication. Hermes was the delivery company. Response from Customer Service was too slow, so all in all quite frustrating.”

Posted 4 years ago

“I was disappointed when I opened the parcel to see the personalised notebook had white flecks on the red (Nottingham Forest) cover and I feel the quality of the notebook is poor considering the cost of it.”

Posted 4 years ago

“I’m unsure as yet on the product as it arrived smashed! But I am impressed with the quick response for getting a replacement. Hoping it arrives in time for Christmas.”

Posted 4 years ago

“Unfortunately the colour of the shirt (charcoal) and the black writing personalisation font makes it difficult to read the personalisation which is a great shame as it’s the main reason I purchased it”

Posted 4 years ago

“My personalised mug arrived smashed to smithereens 😫”

Posted 4 years ago

“Little disappointed, considering high price, expected better quality print, CPFC logo not clear and baby grow itself of average quality. Certainly not as good as shown on website... shame”

Posted 4 years ago

“I bought this as a xmas gift for my 9yr old godson - not very impressed. It looks cheap for the £12.99 I have paid and it has scratches all over it. Very disappointed”

Posted 4 years ago

“Not the quality I had hoped for. Cup looks cheap and personalised print image is poor. Very disappointed”

Posted 4 years ago

“Wasnt that impressed to be honest as the print could have been personalised by anyone.”

Posted 4 years ago

“When it arrived it was in pieces awaiting for delivery of new one?”

Posted 4 years ago

“Loved the mug! However, I paid extra for a delivery within 3 working days and the parcel arrived a day late. This meant I could not give the gift personally and will have to post it - to New Zealand! Postage cost more than the mug! Not pleased”

Posted 4 years ago

“I was dissapointed with the emblem on the wallet, embost on the black does not show up and it could have been any emblem”

Posted 4 years ago

“I can hardly see the sheffield wednesday badge.. Very faint. Hower the initial looks lovely. Fast delivery.”

Posted 4 years ago

“There’s nothing wrong with the goods but I had made a size error when booking. Emailed immediately only to receive a reply the following morning saying too late !! That’s it, tough luck ! So beware, ensure ALL your details are correct because as soon as you’ve hit pay you cannot change personalised items. The site isn’t that user friendly either. Wouldn’t use them again.”

Posted 4 years ago

“Blue line down one side, sent message to return, received email address to take photo which I can’t unload, this review I can upload confused”

Posted 4 years ago

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In the Paper is rated 4.3 based on 3,888 reviews