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Permagard Reviews

4.8 Rating 5,024 Reviews

97 %

of reviewers recommend Permagard

Company Reviews

Product Reviews

4.8

Based on 5,024 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 5th April 2024

Permagard 5 star review on 30th October 2023

Permagard 5 star review on 22nd September 2023

Permagard 5 star review on 22nd September 2023

Permagard 5 star review on 14th August 2023

Permagard 5 star review on 14th August 2023

Permagard 5 star review on 11th August 2023

72

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iwas quite disapointed with the tubes of permagard i bought to try before bying abigger amount for alarger job ,, i was expecting the contents to be a more like a paste not to be very watery on trying to fill the drill holes the contents was very runny and quite waste full sorry not to be very satisfide with the product”

Posted 1 month ago

Hi William, Thank you for taking the time to leave a review. We’re sorry to hear you’ve had issues with your order. If you feel like the product has not performed as expected or requires replacement, please contact our customer service team, and we will resolve it quickly. Our phone number is 0117 982 3282 or you can email us on sales@permagard.co.uk Thanks - the Permagard team

Posted 1 month ago

“Very efficient with helpful support on line.”

Posted 1 month ago

Hi Elizabeth - thank you for taking the time to leave a review, and we’re glad to hear that you were pleased with our service! With this in mind, we can see that you gave us two stars - were there any issues with your order that have led to this? If so, please can you share more information so we can look into it? Thanks The Permagard team

Posted 1 month ago

“I use Permagaurd quite often but I was unhappy with the service on my last occasion. When trying to buy a 50sqm kit of tanking we somehow ended up with half what was needed and then I had to buy the missing products that didnt arrive. This puit me over budget on the materials side of the project.”

Posted 1 month ago

Hi David, thank you for taking the time to leave us a review. We noticed that you ordered the individual membrane rolls on our website rather than the membrane kit. Unfortunately, as the orders were placed online, we wouldn't have known that you really required the kit with the plugs and tape as well. Sorry to hear that you didn't receive what you thought you had ordered.  Our customer service team has reached out separately to help if you have any other queries. Thanks again, The Permagard team

Posted 1 month ago

“Easy to navigate website, competitive price, rapid delivery (day 1 of possible 3) all packaged in recycled/able materials. Hugely impressed.”

Posted 1 month ago

“Good website, easy to navigate and identify appropriate product. Whole process took less than 10 minutes. Confirmed completion and delivery arrived within 3 working days!”

Posted 1 month ago

“First time ordered prodiucts from Permagard, no problems at all. very easy to order.”

Posted 1 month ago

“Great communications, great product and super fast delivery. Thanks.”

Posted 1 month ago

“Ordered two only received one”

Posted 1 month ago

“Hi will definitely be ordering all our menbrain of you now on thanks”

Posted 1 month ago

“I have not used the.product yet so I can't comment o n it's use but the ordering process was easy with a quick delivery”

Posted 1 month ago

“1St rate service. Arrived next day. Easy to use website. Many thanks”

Posted 1 month ago

“Additiional plugs and washers ordered to finish a job and arrived next day on standard delivery. All in good condition. Very pleased with the servce”

Posted 1 month ago

“Very efficient service. Easy to order, and my item arrived within 24 hours of placing the order!”

Posted 1 month ago

“I’ve been using the anti mould paint with 5 year guarantee . Went on really well and covered nicely . Let’s wait n see what happens over the next 5 years 👍🏻👍🏻”

Posted 1 month ago

“Very helpful staff and informative on applying the product . Would highly recommend the product and the company”

Posted 1 month ago

“Neoprene remedial wall tie kit, absolutely perfect for the job and very easy for an amateur to fit . Quick delivery.”

Posted 1 month ago

“Arrived well packed and promptly. Thank you”

Posted 1 month ago

“Good product and excellent service!”

Posted 1 month ago

“all very good so far easy to order arived quikly”

Posted 1 month ago

“Order process easy, very quick delivery, and easy to use products. Hoping the anti-mould cleaner and paint additive works 🤞🏻”

Posted 1 month ago

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Permagard is rated 4.8 based on 5,024 reviews