Perfect Cleaning Reviews

Name: Perfect Cleaning
Address: Suite 5, 15 The BroadwayLondon, London
Rating: 4.06

4.1 Rating 163 Reviews

77 %

of reviewers recommend Perfect Cleaning

Company Reviews

Questions

Metrics

4.1

Based on 163 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02030519085

Email:

info@perfectcleaning.co.uk

Location:

Suite 5, 15 The BroadwayLondon
London
IG8 0HL

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Perfect Cleaning 1 star review on 30th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ves was lovely - friendly, professional and efficient. Thank you very much!”

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Posted 2 years ago

“I was sent a lady who was very efficient and affable. She was so thorough and left my home spotless. I have had cleaners for a number of years, but none matched the effort that this lady put into cleaning.”

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Posted 2 years ago

“Appalling customer service, endless broken appointments, damage carpet in part of area, lack of responsibility of blame and useless and rude complaints manager. Almost 3 months on and still not resolved.... see you in court!”

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Posted 2 years ago

“Thank you so much for the superb end of tenancy cleaning service that you provided us. We really appreciate the efforts that you made to make it all happen in such a short notice. We have our deposit back now. I would be using this company for our new House.”

Helpful Report

Posted 2 years ago

“Do not use this company, you will be wasting your money and time and have to clean up yourself afterwards. While it was a nice team who came to do the service, their capacity to clean efficiently was horrible. Snails pace and no beds made in rooms or blankets picked up and folded, everything left where it was and cleaned around. after asking them to clean the bathrooms, upon inspection I had to ask them to clean the floors in the bathrooms as all they had done was clean the toilet and wipe surfaces - but even there they cleaned around bathmats, without even picking them up and hanging them. For £300 for an 8 hour clean I would have expected much more. On top of that, while they were committed to clean for 4 hours, they cleaned for 3hours and 45 minutes and then packed up their stuff and with 10 minutes to go told me there were done. When I called Matt at the management company to complain, he said 9 out of 10 people are happy with their service so they can't be that bad. Eventually offered to refund me for 15 minutes of cleaning or send someone out to clean for another hour - but his tone was so rude I want to never interact with this company again ever. Do not use this company, you will be wasting your money and time.”

Helpful Report

Posted 2 years ago

“The Technician that they like to call themselves arrived late called company to find out what time they would get here as they we late called company who said they would call me back they didn’t They eventually turned up threw a few cleaning things in a box I then went around with them to show them the most important jobs I needed doing first what a laugh I paid £300 pound for a deep clean of 8 hours as I am disabled some jobs I cannot manage like cleaning bathroom tiles etc that didn’t get done so what I got was I’m not sure it didn’t smell clean and it was still dusty and I really didn’t know what I paid for they were happpy to take my money upfront I emailed them with my dissatisfaction but got no response so I am now putting it on here I still have to find someone else to come and do the job that they failed to do for me I will never use this company again Perfect Cleaning nothing Perfect about it”

Helpful Report

Posted 2 years ago

“Absolutely the WORST service I ever seen in my life. They arrived late, they DID NOT clean at all, they left spiderwebs, stains and dust everywhere, they never cleaned the oven, (look at photos) and then they refused to give me a refund. They were extremely rude to my landlord. Perfect cleaning my a**!! DON’T EVER EVEN CONSIDER THIS SERVICE!! Thieves!!”

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Posted 2 years ago

“Absolutely terrible. 45 minutes late and didn't bother updating me on timing until I chased. Then some poor guy turned up and didnt seem to even have a proper hoover for the job. It isn't that big a house and it's completely empty, and it took him 6 hours. I didn't see a mop so maybe he was doing it all by hand which is horrible. When I went back to check the kitchen surface was gritty as soon as I put my hand on it. Then when I complained that the windows were not cleaned, the company offered to send a different person to clean the inside windows. They apparently only do the inside of windows not outside. That isn't how glass works?? What, do they only wash the inside of cups as well? Waste of money and time. £185 and can't even wipe a kitchen top or remove mould from the bathroom.”

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Posted 2 years ago

“A best service with a reasonable price...”

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Posted 2 years ago

“Had large cream rug cleaned took 20 minutes didn’t look any different soaking wet took over 15 hours to dry terrible wouldn’t use again”

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Posted 2 years ago

“Had 2 carpets cleaned yesterday. What a difference - they've never looked better. Brilliant job. Thank you.”

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Posted 2 years ago

“We had our oven cleaned just now and would like to thank Alex for the immaculate job”

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Posted 2 years ago

“Unfortunately I am rather upset by the rather poor service today. Now need to get another cleaner in to do all the cleaning the Perfect Cleaning cleaner did not do. And I still paid £54.”

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Posted 2 years ago

“A lovely young man called Callum arrived on time. Very professional and certainly knew what he was doing. We have a two oven Rangemaster which has only been cleaned once in 20 years. He never complained and left with it looking like new and cleared up after himself. Would thoroughly recommend.”

Helpful Report

Posted 2 years ago

“Took advantage of my elderly and vulnerable parents and refused to follow up our complaints. The person who came to my parents’ house turned up with a seemingly random selection of potential oven cleaning materials bought from the local supermarket, plus some really corrosive material - hopefully not available in shops - which stripped the paint off my parents’ cooker. He left with the job part finished and chemicals still dripping from the inside of the oven. My poor parents were terrified to use it.”

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Posted 3 years ago

“The team showed up on time and got the job done very efficiently. Cleaners were friendly and professional.”

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Posted 3 years ago

“I used Perfect Cleaning co to Sprung Clean my home which normally I would do myself but had been quite ill so decided to this company. It was best decision. They were absolutely marvellous. I had two technicians who worked tirelessly and thoroughly. The house was sparkling. I will certainly recommend Perfect Cleaning to friends and family.”

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Posted 3 years ago

“Proper Clean are professionals who worked in my house after a recent refurbishment. I would highly recommend their services! My house was spotless and I intend to use their services again in the near future!”

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Posted 3 years ago

“Used their moving out cleaning service. Followed all points in the checkout list, and as a result, got my deposit back. I was an easy and hassle-free process.”

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Posted 3 years ago

“We have had a very good experience with Perfect Cleaning over the last four years with weekly cleans. Mihaela has done a great job and dealt very well with the Covid restrictions. Communication has always been good and we have never had any issues. Many thanks,”

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Posted 3 years ago

Perfect Cleaning is rated 4.1 based on 163 reviews