Pen & Paper Reviews

4.92 Rating 1,020 Reviews
99% of reviewers recommend Pen & Paper

About Pen & Paper: The Pen & Paper have 20 years of retail experience of selling pens, stationery and art supplies. We stock the top pen brands from across the world. Choose from a wide range of fountain, ballpoint, rollerball pens which make great gifts including LAMY, Parker, Cross, Visconti, Yard-O-Led, Conklin, Kaweco and many more top pen brands. If your pen runs out we have plenty of refills/inks to choose from , cases/pouches for your pens and mechanical pencils.

The Pen & Paper company are not just a pen store. If you are into art, have a look in our artist material section where you can choose from Winsor & Newton , Derwent , Caran D'ache and many more products to inspire you to create your artwork. We stock a fabulous range of notebooks and diaries - Filofax, Paperblanks, Moleskine Notebooks, Moleskine Journals, Leuchtturm Notebooks & Nu World Stone Notebooks.

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13-17 Royal Arcade

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Parcel was dispatched promptly and contents received as ordered"
Posted 6 days ago
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"Lovely friendly people, even after I managed to mess up my card details on line! 😫"
Posted 1 week ago
"Great selection of Lamy pens and good prices! The delivery was timely, and packaging good. Very happy with the purchase and will remain a customer."
Posted 1 week ago
"Fast delivery. Lovely smooth writing pen.. Many Thanks!"
Posted 1 week ago
"Company service was prompt but let down by Royal Mail. Addressed correctly date stamped 2 May Delivered 8 may"
Posted 1 week ago
"Excellent communication. A joy to do business with."
Posted 1 week ago
"Very impressed, the service was excellent, came within 2 days"
Posted 1 week ago
"Great service as usual."
Posted 1 week ago
"One of the few UK stockists of the remoter corners of the Rhodia notebook and cahier range. Brilliantly quick service at reasonable prices."
Posted 2 weeks ago
"Excellent product range. Very responsive to website order. Fantastic price on the item I ordered. Very pleased."
Posted 2 weeks ago
"Alway found the staff to be extremely helpful and efficient."
Posted 2 weeks ago
"Very prompt and efficient service. Will recommend to my friends"
Posted 2 weeks ago
"Online purchase. Shop is reliable, quick and professional! Certainly buying here again soon!"
Posted 3 weeks ago
"Fast and safe delivery....... Excellent service......"
Posted 3 weeks ago
"Correct pen I ordered and couldn't be happier with the purchase. Only downside is the sticker that was put on the pen has left a sticky residue which was difficult to get off."
Posted 3 weeks ago
"High quality email product announcements, not sent too frequently. Quick turnaround of online orders. Happy to support independent retailers."
Posted 1 month ago
"Excellent Service."
Posted 1 month ago
"Great people to do business with! A wonderful selection of pens and other stationery items at really competitive prices. But the best bit is the service. Orders arrive immediately, if not before, and, if there's any query, they're on it straight away. If you're a stationery nerd, this place is for you; if you're normal, they can cope with that too!"
Posted 1 month ago
"My order of Parker refills delivered promptly. Very happy with service."
Posted 1 month ago
"Great service in store or online. Lovely selection and good pricing. Fast and well packaged delivery."
Posted 1 month ago
Pen & Paper is rated 4.92 based on 1,020 reviews

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