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Paving Superstore Reviews

4.7 Rating 849 Reviews

92 %

of reviewers recommend Paving Superstore

Company Reviews

Product Reviews

4.7

Based on 849 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Paving Superstore 5 star review on 9th August 2021

Paving Superstore 5 star review on 6th August 2021

Paving Superstore 5 star review on 6th August 2021

Paving Superstore 3 star review on 6th August 2021

Paving Superstore 5 star review on 4th August 2021

Paving Superstore 5 star review on 4th August 2021

30

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order with Paving Superstore in the Spring, with an agreed delayed delivery date. Unfortunately, despite the goods (excellent value in Clearance), being fully paid for, they suddenly became unavailable - after an email exchange with Customer Services, George arranged for superior tiles to be substituted. He has also been very informative regarding technical issues, and guaranteed that I could obtain all the other requisite materials for the job. He has always responded within 24 hours, so I would rate Customer Service as excellent. I am still waiting for our landscaper to commit to a starting date (after months), so cannot comment on delivery.”

Posted 2 years ago

“The porcelain tiles arrived sooner than expected with no damage.They were well stacked on pallet and placed exactly where I wanted them.They look lovely and were very easy to cut. Will be buying another lot soon for further mods to garden.Over the moon with the service from Paving Superstore. Yours Keith.”

Paving Superstore 5 star review on 4th August 2021

Posted 2 years ago

“Our order was delivered on time and in good order. The driver was very friendly & helpful, I would not hesitate to Paving Superstore again. The products are excellent value”

Posted 2 years ago

“Fantastic garden furniture, delivered earlier than estimated. Highly recommend”

Posted 2 years ago

“Paving Superstore made our project easy, from having lots of choice, getting samples sent out to us, to delivery. Everything went smoothly, the delivery was quick and the porcelain tiles look fantastic!”

Paving Superstore 5 star review on 4th August 2021

Posted 2 years ago

“The garden bench was British built, of good quality and at a great price”

Posted 2 years ago

“Still waiting for delivery which was indicated as late July. No contact made with us so far….”

Posted 2 years ago

We are sorry that you have had no communication from us. This is being looked into now and you will be hearing from us very shortly. Please accept our apologies for this and we will look to resolve this asap.

Posted 2 years ago

“Delivered on time.A beautiful product no damages and the patio looks amazing.Will definitely use this company again when I start work on my drive.1st class.So pleased”

Posted 2 years ago

“I was set the expectation that the delivery would be delayed but it all worked out perfectly. I was called to arrange the delivery and it arrived on time and the driver was also very helpful. The paving looks great, so very pleased all round and wouldn't hesitate to recommend.”

Posted 2 years ago

“I ordered an arbour during lockdown on 13th April at a good price, having done considerable research. The item was not in stock but Paving Superstore were always quite informative re expected delivery time (mid June) which eventually was 2nd July. They were helpful on the phone and whilst I was given the opportunity to cancel I stuck with it. The delivery of the flat packed arbour was very good, including an additional piece of the timber construction as one was faulty. The timber is good and my husband was able to construct it quite easily. Very happy with it.”

Posted 2 years ago

“Hi purchased a reservoir for a monolith water feature. However when I installed the item and put the weight of the slate monolith on it, the plastic collapsed. The item is now useless. So my thoughts are that it is ideal for small features but if you intend to put any heavy weight on the item, then don’t bother. You would be better building a reservoir to take the weight.”

Posted 2 years ago

Dear John, Thank you for your review. Unfortunately it would appear that you have bought a reservoir that is too small for your monolith - we do sell reservoirs that can handle 550kg. We do display the maximum weight all the reservoirs can take within the product page for your information. If you had contacted us to advise the size and weight of your monolith we could have advised accordingly. It is a shame you felt we deserve a 2 star review when we had no opportunity to advise you before your purchase

Posted 2 years ago

“Great quality. Delivered as requested with do damage.”

Posted 2 years ago

“Easy ordering - delivered on time”

Posted 2 years ago

“The slabs are great. There was a bit of an issue with the delivery as the pallet was broken and we had to unload the slabs by hand.”

Posted 2 years ago

“Excellent communication Excellent delivery times Excellent delivery Excellent quality Very pleased”

Posted 2 years ago

“George at Paving Superstore was incredibly helpful and patiently answered my (many) questions both before and after we ordered. He helped us make the right choice and our new patio looks gorgeous.”

Paving Superstore 5 star review on 4th August 2021

Posted 2 years ago

“Fantastic service!!! Ordered easily and delivered to the door 4 days later couldn't fault a thing. Would highly recommend this company.”

Posted 2 years ago

“We had to arrange redelivery as the access was too difficult for the size of van, but second time round all was perfect - the driver was very helpful and helped to move to the right place on the drive.”

Posted 2 years ago

“All good received on time and good price”

Posted 2 years ago

“Ordered porcelain tiles for outdoor patio to be laid on pedestals. Order was acknowledged, and tracking info provided, excellent every step of the way. Two negatives which are nothing to do with the Paving Superstore really but considerations when ordering - the manufacturers of the tiles need to be more accurate in sizing, ours were advertised as 600mm square and were 597mm (which may not seem a problem other than we had a fixed space and with pedestals this can cause an issue), second was that they arrived on a pallet in a large truck which managed to damage out gutters!”

Paving Superstore 5 star review on 4th August 2021

Posted 2 years ago

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Paving Superstore is rated 4.7 based on 849 reviews