Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 849 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 849 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem ordering. Needed to chase up delivery date but once I did they were brilliant and confirmed within the day, after chasing the order and liaising with the delivery guys. Excellent product and really good quality. Would recommend.”

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Posted 3 years ago

“Very good, ordered online, received email confirmation, all ok, only niggle tried to phone with query and waited over 20 minutes on the phone and gave up, emailed query instead.”

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Posted 3 years ago

“Great products and prices but we were never informed about the delivery date by the carrier, so I knocked down one star.”

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Posted 3 years ago

“The product is good. The price is good. The delivery was good. I almost got what I ordered but this is being sorted. There was a delay in providing the order and a regular update would have been appreciated instead of me having to chase it especially when you phone up and are number 9 in the queue. Overall though, I am satisfied.”

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Posted 3 years ago

“Competitive price but slow delivery on the item we ordered & no notice regarding when delivery would be.”

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Posted 3 years ago

“Really good product and service. Not fast, but that's due to an extended manufacturing leadtime during the pandemic. One item was left off the delivery by the manufacturer, but Paving Superstore were proactive in getting this resolved. Good communication.”

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Posted 3 years ago

“Great company delivered on time only problem I had was promised £10 discount t per pack tiles and IÕm still waiting for that to be credited to my account”

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Posted 3 years ago

“Lots of choice and good variety of photos to help. There was a good deal on the patio slabs I wanted which made the decision easy. Delivery was quick once i was called by the delivery company but bit tricky to get them to call me. Lucky my builders were around on the day though as they had to help the delivery guy which I would not have been able to do.”

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Posted 3 years ago

“We received our delivery on Friday almost 2 weeks after placing the order. It was a surprise as I was expecting it to take around 4 weeks for delivery due to covid . The driver who delivered our slabs was great and went out his way to get the items off the truck and delivered to us in horrible weather. The only negative is that I didn't know the item would be delivered that day luckily I was in but also the slabs had been badly wrapped and unfortunately two of the slabs had broken. It shouldn't stop us from doing the work we planned though.”

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Posted 3 years ago

“Hard to provide an informative review as the start of the job is still a little time away; the time between order and delivery was short, so that's a +. The delivery itself was fine; the driver was genial and did a good job. The slabs seem to be well packed, and undamaged, but as the job hasn't started yet, the packs remain unopened, so any further comment isn't possible.”

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Posted 3 years ago

“I did ask to be contacted before delivery but this didn't happen. However, luckily I was available by phone at work when delivered and the friendly driver was able to deposit my slabs in a convenient place. All slabs just as advertised with no damage.”

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Posted 3 years ago

“Found what we were looking for to renew existing patio . Ordering easy however a day after we ordered we were informed the Paving stone we had selected was out of stock . They offered an alternative which was acceptable. Delivery was efficient . Waiting time quite swift especially during this Covid crisis . Overall very impressed with product and customer service . Would use this company again .”

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Posted 3 years ago

“Delivered when they said they would. Quality product. Looks great”

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Posted 3 years ago

“Arrived 3 days later than expected, but could have been the couriers fault. Slabs arrived whole but some had big chunks in corners which made it harder to level out when laid,other than that everything was satisfactory.”

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Posted 3 years ago

“I was disappointed as the delivery arrivedmwithout any notice. I was expecting an e-mail or a text message to advise me of the day at least. The delivery person was very nice though.”

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Posted 3 years ago

“Service overall was very good, only 1 item missing and that was dealt with pretty quickly. Would happily recommend.”

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Posted 3 years ago

“Only marked down by a star as I didnÕt receive any communication regarding my delivery which I missed, however that may because of the current virus situation, otherwise happy with my item, thanks”

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Posted 3 years ago

“The paving stones looks absolutely beautiful so much so that we extended the areas that were to be paved and purchased more. Our friends have all passed comment about tha quality of the product. The only fault that I have was delivery I had to contact the company on both occasions to chase the order. However staff were helpful and did sort the deliveries. Covid 19 could of had a impact on delivery”

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Posted 3 years ago

“Little difficult trying to track my order. It did arrive in decent time and product is good. Cheers”

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Posted 3 years ago

“Service has been fine. Products I've ordered have arrived in the time frame provided. I've had to email once, given lockdown situation took a few days to get back to me etc. No complaints”

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Posted 3 years ago

Paving Superstore is rated 4.7 based on 849 reviews