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Paving Superstore Reviews

4.7 Rating 849 Reviews

92 %

of reviewers recommend Paving Superstore

Company Reviews

Product Reviews

4.7

Based on 849 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Paving Superstore 5 star review on 9th August 2021

Paving Superstore 5 star review on 6th August 2021

Paving Superstore 5 star review on 6th August 2021

Paving Superstore 3 star review on 6th August 2021

Paving Superstore 5 star review on 4th August 2021

Paving Superstore 5 star review on 4th August 2021

30

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a few weeks to deliver and had received no confirmation e mail of purchase, however a short call to the office sorted out the confirmation. Delivery no problem eventually and all the slabs were in good order. Website needs a tweak as found it impossible to register my e mail address due to a current and previous purchase. DidnÕt stop me buying again though.”

Posted 3 years ago

“Ordering, choice of products and quality of products were all excellent as was the efficiency and promptness of delivery. I would refrain from trying to phone at this time for information as the system can be frustrating. Best to try and contact by email.”

Posted 3 years ago

“Good quality paving, well priced, arrived on day specified. Happy customer”

Posted 3 years ago

“Good quick service but communication could be improved”

Posted 3 years ago

“Unfortunately, my delivery was damaged by the courier during transit, and i had to call PS to discover where it was. They arranged for next day delivery, which was good.”

Posted 3 years ago

“Happy ! Ordering process was simple, was kept upto date and the situation around broken tiles was quickly dealt with. Tiles look superb and were a great price.”

Posted 3 years ago

“Porcelain pavers in sale. Very good quality. Helpful friendly staff to answer questions. Great delivery with helpful driver. Would use again”

Posted 3 years ago

“CanÕt fault it really, good stock, good communication and helpful customer service. The only thing why I haven5 scored 5 stars is a little discrepancy on delivery. On main website it says delivery will be done by a truck with tail lift etc including pictures of a typical lorry delivering it. Well, when you get a confirmation email after you have purchased it then it says you should be equipped with unloading equipment/plant due to very heavy load. I have contacted customer service and a proper truck turned up with a tail lift. But this is something it should always be provided...who has a tele-handler or a forklift at home?? so a bit of confusion there but other than that all good thanks”

Posted 3 years ago

“Compound arrived very quickly. Slabs arrived well packaged. Unfortunately 3 slabs damaged in the packs otherwise I I would've given 5 stars.”

Posted 3 years ago

“Beautiful Global Stone clay tudor paving bricks that were available and in stock. I'm a diy'er so didn't have off loading facilities so had to pay an extra £120 to have a split pallet. Shame that half pallets aren't available for people like me. Otherwise very pleased with the product and service.”

Posted 3 years ago

“Customer service staff were helpful and very price competitive, delivery prompt and efficient. Would use them again.”

Posted 3 years ago

“Very happy with the all round service. Delivered when promised,in good condition at a very good price. Had many quotes way above yours will be more than happy to recommend yourselves. Thanks Tony.”

Posted 3 years ago

“Product was good however I found communication with sales counter (by phone) to be extremely frustrating awful wait and not the most helpful once through I bought two pallets of stone only one was delivered poor customer service, second delivery was about a week later by luck I was at home no notification. Happy with product, hard work to get, poor customer service”

Posted 3 years ago

“I was happy with the quality of the products I bought and the speed of the service. The only reason that I only gave 4 stars is that I was a bit disappointed with the cost of the single stone step that I bought. The cost of splitting a pallet was extremely high.”

Posted 3 years ago

“My order and delivery were exactly as specified and price paid for shed was good compared to other retailers. No complaints.”

Posted 3 years ago

“Very happy with paving superstore. Product was good, one issue with delivery date but this was soon rebooked. Driver was helpful when placing pallet where I’d asked him to”

Posted 3 years ago

“The results are fantastic, great price and no hassle delivery once scheduled.”

Posted 3 years ago

“Well designed website gave all the info I needed. Ordering was easy - productnarrived in a timely manner. Only thing to lose a star was that we were not informed that the item had been dispatched for delivery or indeed that it had been delivered.”

Posted 3 years ago

“Use transportation that can put a ton of stone in a driveway.”

Posted 3 years ago

“The paving set was just what we wanted. Unfortunately the pallet on which it was shipped had collapsed and the delivery company had to decant the slabs onto two smaller pallets. When I unpacked the slabs one was broken. However the Paving Superstore dealt with this in a friendly and professional way so I ended up happy”

Posted 3 years ago

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Paving Superstore is rated 4.7 based on 849 reviews