Paul James Blinds & Curtains Reviews

4.83 Rating 29 Reviews
97 %
of reviewers recommend Paul James Blinds & Curtains
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
Customer Service
communication channels
Email, Telephone

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Hi they did our new house two years perfectly & we recently wanted some additional work done & we ordered 4 blinds for our roof windows. They did nothing but mess us around since ordering them in May & it’s September now. We couldn’t get a fitting date due to there van being broken down. We put up with the first excuse but when we complained a second time Paul James couldn’t have been more rude in just saying have your money back!! We have just got that back after chasing them for it. Great customer service that!! Wouldn’t recommend them again never!!!
Helpful Report
Posted 1 year ago
Dear Andrew,

We are very sorry about the inconvenience you have experienced. We had informed you with all relevant information regarding why this happened and it is our policy to refund customers, especially a valued customer such as yourself.

Once again we are very sorry that you had bad experience in this instance and we hope that you accept our sincere apology. If you would like to discuss this further please do give us a call.

Kind Regards,
Paul James Blinds & Curtains Limited
Posted 1 year ago
Paul James Blinds & Curtains is rated 4.83 based on 29 reviews