PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,031 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,031 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“Very helpful in finding the right parts for you”

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Posted 5 hours ago

“Managed to find the part snd delivered thanks”

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Posted 6 hours ago

“PartsGateway got me in touch with Nirro Ltd who verified a question for me and I bought my item for half of the price of new including shipping. The whole transaction was seamless and the PartsGateway site acted as the payment collector and messaging system lots of updates from both sites on my delivery. If you need a part for your car at less expense you have to try these guys. Thanks PartsGateway.”

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Posted 10 hours ago

“Ordered a gearbox with 1st Choice Car Spares Ltd and was delivered promptly to my mechanic (although he has yet to fit it.”

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Posted 12 hours ago

“part i sent fore came very well packed so had a safe delivery and part very good thanks Mr T Punshon”

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Posted 1 day ago

“Great experience, was looking for a car part for over a week and could not find the specific ratio anywhere but parts gateway managed to find it for me within a day and was received within a few days. Would highly recommend.”

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Posted 1 day ago

“Great service, perfect fit rapid 2 day delivery,”

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Posted 1 day ago

“Absolutely brilliant the part was exactly what i required reasonable price on the part with delivery included arriving in the allocated time of 2/3 days as promised and with a 6 month guarantee on the part would highly recommend using this company and top marks to m&n for the quality part keep up the good work”

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Posted 3 days ago

“I was very impressed with the service and received lots of quotes very quickly, super site and my go to whenever I need a part for my car.”

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Posted 4 days ago

“Very well and helpful with parts and will use again”

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Posted 4 days ago

“Nobody answers my request and there is not any direct and clear instruction to return the product. I'm going to return the product but I send 2 emails to different email addresses nothing received.”

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Posted 4 days ago

“Got me what I wanted at a decent price, and quite fast too. Minor quibbles: no communication from supplier so delivery came as a (nice) surprise; shortname of supplier written in marker on the item in a visible place, better if soemwhere not visible.”

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Posted 5 days ago

“Great service and the only one I could find with a part”

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Posted 6 days ago

“Purchased a rear o/s lamp cluster for a 2013 Honda Jazz. The part arrived in good condition and has now been easily fitted. It was considerably cheaper than a new one which, in my opinion was ridiculously expensive. Ordered one day delivered well packed the next. No complaints!”

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Posted 6 days ago

“They immediately found the only old car door there was available , great price compared with my previous research and the delivery price included and again the best i had seen compared with elsewhere. It was such a pleasant surprise that there still exists proper service , they ring and keep you in the loop and i got 11.00 am-2.00pm time, packaging was great , courier was great [Aston Villa geezer , well friendly] Even "back in the day" this is a great company that really knows its stuff and walks the walk , did i mention the great pricing ? I can safely say i am proper chuffed.”