PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,032 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,032 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“Good portal for spare parts”

Helpful Report

Posted 3 months ago

“Enquired about a ABS OSF sensor for a Honda CRV 2004. Only 1 result that was confirmed as suitable. After purchase goods arrived and were incorrect. Waste of time and effort.”

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Posted 3 months ago

“Easy to use responded quickly and goods received well packed.would recommend to my friends.”

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Posted 3 months ago

“Had to phone to clarify the part but when I did it arrived as promised and worked a treat. Paid £60 for a part, when other quotes were around £120 to £700!”

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Posted 3 months ago

“Part was as described, delivery was quick, of good quality”

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Posted 3 months ago

“Excellent communication, top quality parts. A very easy transaction, thank you.”

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Posted 3 months ago

“Perfect solution Specific seat belt sourced and fitted for sensible price”

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Posted 3 months ago

“Prompt response. Several different submissions. Successful delivery within a couple of days. Hard to think how it could be improved. Well done and thank you.”

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Posted 3 months ago

“Cracking service! Easy site to navigate. The part l ordered arrived within 24 hours!! Thanks”

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Posted 3 months ago

“I got my part quickly. Easy to use”

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Posted 3 months ago

“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”

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Posted 3 months ago

“Part arrived as described and within a few days.”

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Posted 3 months ago

“Very efficient way of finding that elusive part at a reasonable price”

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Posted 3 months ago

“Great experience starting with the website, accepting a quote and through to quick and well packed delivery of the lamp exactly as required. Considering the process started just before Christmas and concluded with delivery on the 29th I consider the service first class and above and beyond what you might expect.”

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Posted 3 months ago

“Found part i needed....supplier was great....all good....would have preferred to be able to use normal payment without paypal tho and could not see any other option”

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Posted 3 months ago

“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”