PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,029 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,029 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts work and the delivery was good. Can't complain. Actually wish I bit the bullet and bought from here 1st as it would have saved me buying the £24 bos lock I got from eBay which broke in a week. and costing me £180 fitting.”

Helpful Report

Posted 2 months ago

“Really pleased with service ordered door mirror, arrived in 2 days well packaged”

Helpful Report

Posted 2 months ago

“Great! All went well,and the lads from the supplier sorted a small problem over the phone.”

Helpful Report

Posted 2 months ago

“Got the part I needed at a great price, packed well and delivered on time, I'll definitely use parts gateway again.”

Helpful Report

Posted 2 months ago

“Arrived super quickly and great communication”

Helpful Report

Posted 2 months ago

“I had to find a second-hand headlight for my son's ancient Peugot. The site was very easy to use and I had several offers which were cheaper than eBay and with better redress if there was a problem. I will use this site again and would definitely recommend.”

Helpful Report

Posted 2 months ago

“I went online to look for replacement part for my van . Parts gateway came up I put in for a request and by end of the day I had a quote. I’m so pleased with this site . I will use you again.”

Helpful Report

Posted 2 months ago

“Used this before and will continue, very pleased”

Helpful Report

Posted 2 months ago

“My need for a replacement near side rear door for my Fiat Panda dealt with promptly and efficiently resulting in me being able to quickly find what I wanted and to purchase it. Very pleased with the service I received.”

Helpful Report

Posted 2 months ago

“Process was very slow. I accepted the the bumper on 17th January. On Friday 19th I was told it would be sent out on Monday 22nd to arrive on Tuesday. Nothing happened. I called the company and was told that the salesman I was dealing with was off. On Wednesday 24th I was sent a picture of the bumper, which I accepted. There was also the offer of a bonnet, which after a day’s delay on my part I declined. On Thursday 25th I was told it would be dispatched. Finally arrived late afternoon on Monday 29th.”

Helpful Report

Posted 2 months ago

“very helpful staff parts not fitted yet but i'm optomistic they are correct”

Helpful Report

Posted 2 months ago

“Super service. I found my part quickly”

Helpful Report

Posted 2 months ago

“Thank you for service very quick good attention to detail”

Helpful Report

Posted 2 months ago

“Your service was excellent. I found that communication with the company from whom I bought the parts was far too complicated. I had to go through so many links that I felt that I found the response to my query was accomplished purely by chance.”

Helpful Report

Posted 2 months ago

“Very good service and delivery parts tracker came back with lots of quotes”

Helpful Report

Posted 2 months ago

“Excellent service: very reasonable price quoted for my screen wiper motor and arrived the following day. Saved me £150!”

Helpful Report

Posted 2 months ago

“Found the parts i needed with no struggle at All.”

Helpful Report

Posted 2 months ago

“Good portal for spare parts”

Helpful Report

Posted 2 months ago

“Enquired about a ABS OSF sensor for a Honda CRV 2004. Only 1 result that was confirmed as suitable. After purchase goods arrived and were incorrect. Waste of time and effort.”

Helpful Report

Posted 3 months ago

“Easy to use responded quickly and goods received well packed.would recommend to my friends.”

Helpful Report

Posted 3 months ago

PartsGateway Ltd is rated 4.6 based on 10,029 reviews