PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,032 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,032 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, good communication”

Helpful Report

Posted 1 month ago

“They were great in being able to find me a carpet for my car as mine was ruined by a leak, site was easy to navigate”

Helpful Report

Posted 1 month ago

“By using PartsGateway I was able to locate a part that recieved only 1 quote from the whole country! Without the use of PartGateways I would not have found it and would have to spend £400 more on a new one!”

Helpful Report

Posted 1 month ago

“It was very straightforward to post my requirements, I received several replies. I chose one of the quotes and received photos, It was easy to pay using my credit card through Parts Gateway which gave me peace of mind. The items arrived the next day, were well packaged and were as described and as expected. All good.”

Helpful Report

Posted 1 month ago

“Excellent service. Great price. Good communication. First port of call if parts needed again. Thank you all.”

Helpful Report

Posted 1 month ago

“Easy to navigate on website, put what I required and car reg and then started to receive quotes from different suppliers. Easy to purchase and the part came within the expected delivery date.”

Helpful Report

Posted 2 months ago

“Excellent service. Found the part I was looking for quickly and easily. The part was in good condition and delivered promptly.”

Helpful Report

Posted 2 months ago

“Found my spare part very quickly, kept me informed about the part I wanted emailed me about best prices, Great website, got an absolute bargain, happy with purchase. 😊👌”

Helpful Report

Posted 2 months ago

“Excellent service and part”

Helpful Report

Posted 2 months ago

“Easy to list part enquiry, prompt responses from suppliers of required used part. Excellent service from chosen supplier”

Helpful Report

Posted 2 months ago

“Easy to use, good communication. Found the part I needed that I hadn't been able to find anywhere else. Would recommend highly.”

Helpful Report

Posted 2 months ago

“Part was were here in good time”

Helpful Report

Posted 2 months ago

“Quick to find breaker for alloy wheel, but although you requested alloy , the quote given was for steel rims.As it turned out not one of you dealers hoad the alloy wheel that was required, so I ended buying a full set of steel wheels.”

Helpful Report

Posted 2 months ago

“Part was sourced very quickly and delivered by courier the next day.”

Helpful Report

Posted 2 months ago

“The parts work and the delivery was good. Can't complain. Actually wish I bit the bullet and bought from here 1st as it would have saved me buying the £24 bos lock I got from eBay which broke in a week. and costing me £180 fitting.”

Helpful Report

Posted 2 months ago

“Really pleased with service ordered door mirror, arrived in 2 days well packaged”

Helpful Report

Posted 2 months ago

“Great! All went well,and the lads from the supplier sorted a small problem over the phone.”

Helpful Report

Posted 2 months ago

“Got the part I needed at a great price, packed well and delivered on time, I'll definitely use parts gateway again.”

Helpful Report

Posted 2 months ago

“Arrived super quickly and great communication”

Helpful Report

Posted 2 months ago

“I had to find a second-hand headlight for my son's ancient Peugot. The site was very easy to use and I had several offers which were cheaper than eBay and with better redress if there was a problem. I will use this site again and would definitely recommend.”

Helpful Report

Posted 2 months ago

PartsGateway Ltd is rated 4.6 based on 10,032 reviews