PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,023 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,023 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a door for a polo, well packed and delivered on time. Happy.”

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Posted 1 year ago

“All good and good delivery”

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Posted 1 year ago

“Good price ,polite staff ,quick delivery and the right part.👍👍👍”

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Posted 1 year ago

“the person who sent us the first quote was very efficient, the company's customer service was fantastic, I ordered the part at lunchtime and it was with us by 11:30 the next day from Oldham to Oxford. Packaged up well and exactly what we wanted at a great price!”

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Posted 1 year ago

“Stuff arrived quickly, it was what I ordered, it fitted and it works. Little more to say.”

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Posted 1 year ago

“the customer service is good but I am in Spain and still waiting for my spare part”

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Posted 1 year ago

“Great item good price but came a day late”

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Posted 1 year ago

“Quotes came back very quickly with a good choice of offers. Delivery by the supplier was on time. Very easy site to use. Would recommend to anyone.”

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Posted 1 year ago

“Arrived very quickly packaged very very well The part was a perfect fit not in the best condition Will use again in future”

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Posted 1 year ago

“No problems here, happy to recommend and use again”

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Posted 1 year ago

“After some initial confusion on my part the light cover arrived after a few days it was very well packaged and has now been fitted to my car and is working perfectly. I would have no hesitation in using them again.”

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Posted 1 year ago

“Had a difficult problem PartsGateway put me in touch with the only breaker, yes just 1 answered the request, who came up with the part I needed. Good job. Many thanks”

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Posted 1 year ago

“Parts arrived in good order. But delayed due to Christmas. Not urgent so no problem.”

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Posted 1 year ago

“Received a speedy quote and supplier and item totally satisfactory.”

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Posted 1 year ago

“PartsGateway is a company that i would recommend anybody to try, you get a good coverage of sites that can offer you what you are looking for and are reliable, Have had good response and results. TRY THEM i think you will be happy with the results.”

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Posted 1 year ago

“A useful outlet for new and part worn spares.”

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Posted 1 year ago

“Excellent way to source parts without contacting individual dealers. My Saab part quite rare to find but service linked me with Saab Surgery, Birmingham. Only minor difficulty was message system does not notify of responses via text. Need to keep living back in to messages. Otherwise excellent service and dealer”

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Posted 1 year ago

“All very good sent a message yesterday John”

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Posted 1 year ago

“Good service. Recommended. Will use again.”

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Posted 1 year ago

“Great service, we will use it again !”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,023 reviews