PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,023 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,023 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to find a supplier quite easy for the item I required. Which was supplied by the Airbag Team, and was in excellent condition and in next no time I had the old one out and the replacement installed.”

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Posted 1 month ago

“Great communication, parts arrived in good condition and on time. Thank you 😊”

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Posted 1 month ago

“My whole experience was online, untill we discovered APC Hadnt delivered as orderd. Darryl called them and they delivered within 2 days. I did take a rather nice call from Darryl. Who I will be in touch with again and again for more parts. I'd say he over delivered on the service. Thoroughly recomend this company. I will be back ! and my name isnt Arnold !!”

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Posted 1 month ago

“Excellent service from two suppliers - one discovered the part he was about to supply was in fact damaged, called immediately to explain and apologise and refunded the payment I had made very promptly. The other supplied the part in quick time and without any problem. Very pleased.”

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Posted 1 month ago

“I was really impressed with PartsGateway. I was struggling to find a sunvisor for my Skoda through Amazon. ebay etc and eventually gave PartsGateway a go. They found several supppliers in the area within minutes along with quotes and delivery times. I communicated on their portal with my preferred supplier and they delivered the part in 3 days. Couldn't be happier.”

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Posted 1 month ago

“Great job and rapid great bunch of lads”

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Posted 1 month ago

“easy to order, good detail and picture of item, arrived prompty, exact fit. thanks”

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Posted 1 month ago

“Brilliant, arrived quicker than expected”

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Posted 1 month ago

“Straight forward ordering,payments and delivery. Couldn't fault it very good”

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Posted 1 month ago

“Very impressed with this service and ease of use. Will definitely use again, when I need to. Thank you”

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Posted 1 month ago

“Helpful, thr correct part, delivered the next day, spot on”

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Posted 1 month ago

“Prompt service, good communication”

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Posted 1 month ago

“They were great in being able to find me a carpet for my car as mine was ruined by a leak, site was easy to navigate”

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Posted 1 month ago

“By using PartsGateway I was able to locate a part that recieved only 1 quote from the whole country! Without the use of PartGateways I would not have found it and would have to spend £400 more on a new one!”

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Posted 1 month ago

“It was very straightforward to post my requirements, I received several replies. I chose one of the quotes and received photos, It was easy to pay using my credit card through Parts Gateway which gave me peace of mind. The items arrived the next day, were well packaged and were as described and as expected. All good.”

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Posted 1 month ago

“Excellent service. Great price. Good communication. First port of call if parts needed again. Thank you all.”

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Posted 1 month ago

“Easy to navigate on website, put what I required and car reg and then started to receive quotes from different suppliers. Easy to purchase and the part came within the expected delivery date.”

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Posted 1 month ago

“Excellent service. Found the part I was looking for quickly and easily. The part was in good condition and delivered promptly.”

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Posted 1 month ago

“Found my spare part very quickly, kept me informed about the part I wanted emailed me about best prices, Great website, got an absolute bargain, happy with purchase. 😊👌”

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Posted 2 months ago

“Excellent service and part”

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Posted 2 months ago

PartsGateway Ltd is rated 4.6 based on 10,023 reviews