ParentShield Reviews

4.86 Rating 274 Reviews
98 %
of reviewers recommend ParentShield
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read ParentShield Reviews

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

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Pioneer House,Derby Road,Barrow-on-Trent,Derby

Anonymous  // 01/01/2019
ParentShield is the great network for kids starting to use mobiles. There's peace of mind and the ability to have two free numbers, regardless of credit on the phone. A great idea to help keep young people, that are just starting out on the whole mobile phone journey safe.
Also their customer service was exceptional, especially Graham, I would give them 110%! Every time I called / emailed them during the first few days with any queries, Graham was there to help me out and went above and beyond any expectations.
Posted 5 months ago
Excellent service. Am a newbie but was able to access, use and benefit from ParentShield. Also very pleased with the way Paul took my issue faced, resolved it and contacted me right away. Great support, thanks Paul.
Posted 5 months ago
Great service so far and excellent customer support!
Posted 6 months ago
Sims arrived very quickly, next day! Easy to set up and parent portal very user friendly. An issue with parent SMS alert for word alerts but customer service replied back extremely quickly via email when trying to resolve, even on a Sunday!
Posted 6 months ago
Very excellent. Good security and I love the fact that I have control.
Posted 6 months ago
During these times - which I appreciate are hard - customer service has taken a back seat for many companies. Not with parent shield though. I have set up a new account for my daughters birthday. I have contacted them twice with queries, one time at about 9.30 at night and I have had replies within a few minutes on both occasions.

Easy to set up all my details on the website. Very happy with the service.
Posted 6 months ago
The Parent Shield team have been super helpful and responded within the hour to my email. Sim arrived the next day and has been easy to set up. Great peace of mind for daughters first phone. Thank you Parent Shield!
Posted 6 months ago
Thank you so much for all you help and support and I mean that from the bottom of my heart. Your product literally saved my Daughters’ life on numerous occasions. She was groomed and sexually assaulted. But thanks to your product, arrests were made.
I have told anybody and everybody that’s having trouble with their child about your product
Posted 6 months ago
The staff are so helpful especially a guy called Paul he is so very helpful
Thanks Erika
Posted 7 months ago
ParentShield is the perfect network for young people. There's peace of mind and the ability to have two free numbers, regardless of credit on the phone. A great idea to help keep young people, that are just starting out on the whole mobile phone journey safe.
Posted 7 months ago
Great idea, all the personal support you could adk for and total awareness of what my daughter is doing with her phone.
Posted 7 months ago
Very good product and service
Posted 7 months ago
Great SIM card for kids. Excellent service from Graham and his team. Highly recommended.
Posted 7 months ago
I brought this for my daughter who is starting at a new school in September. Our son has had this in his phone for over a year with no problems and excellent support. The SIM card has mind blowing controls and the sms word alerts are just what we were looking for. It's more expensive than a normal network but worth every bit of the extra
Posted 7 months ago
Parentshield offers those reassurances that every parent needs when their child gets their first mobile phone. Customer service is excellent, I would definitely recommend it to others.
Posted 7 months ago
Very good so far.
Posted 7 months ago
ParentShield put my mind at ease as a parent and a concerned mother, who is always worried about her children. I am recommending ParentShield and giving them a *****star rating.
Posted 8 months ago
We have a child in care who is vulnerable and who we want to give some more freedom with her own life. This is the best and safest way we can do that, and it is so easy to use.
Posted 8 months ago
I already have a ParentShield account for my son and used the chat function on the website to enquire whether I could add one for my daughter. The agent on theS other end said they could set it up then and there and it was done in minutes with no hassle. Wow! what great service. Thank you ParentSheild for making my life easier. I just wish you could check WhatsApp too!
Posted 8 months ago
We had been looking at ways to keep our child safe and to be able to be in control of costs and phone usage. Parent shield has provided all these elements via a portal which is easy to use I would recommend them to anyone who requires this kind of control.
Posted 8 months ago
ParentShield is rated 4.86 based on 274 reviews