Papier Reviews

4.7 Rating 14,643 Reviews
94 %
of reviewers recommend Papier
4.7
Based on 14,643 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Papier Reviews

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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Anonymous
Anonymous  // 01/01/2019
5
Mel
I absolutely would recommend. I created a very personal array of photos for my mum for Mother's day. I was actually blown away by the quality of photos. Incredibly affforable and the results were extrordinary. Mum loves it and it's very close to her heart. I've seen her look at it over 3 -4 times daily. Thanks what A brilliant job you and your team do. Recieved very quickly too. In time for mother's day.
Papier 5 star review on 19th March 2024 Papier 5 star review on 19th March 2024 Papier 5 star review on 19th March 2024
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Posted 1 month ago
5
Pandora
I LOVE this planner, very unique, luxurious and beautiful! Plan to get one for my mom soon.
Papier 5 star review on 18th March 2024
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Posted 1 month ago
5
Verified Buyer
Excellent quality and prompt delivery!
Papier 5 star review on 3rd March 2024
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Posted 1 month ago
5
Miryam
Loving my beautiful Notebook
Papier 5 star review on 2nd March 2024
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Posted 1 month ago
5
Mariana
Bought the mini book custom book for our one year anniversary, and he absolutely loved it will try and make it a tradition to buy one every year and add new memories/pics on to it.
Papier 5 star review on 22nd February 2024
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Posted 1 month ago
5
Abby
My partner loves it! 😍🥰 Had a problem with the delivery of my purchase so I contacted them on WhatsApp, they replied so quick and sent me a new card straightaway for FREE the same day! Very good customer service. Overall, I’m so pleased. Thank you and will definitely order again next time. ❤️
Papier 5 star review on 18th February 2024
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Posted 2 months ago
5
Beth
Papier have been my go to for the past few years! Beautiful journals, as always. I bought a pack of stickers to go with my newest journals, they are pricey but look fantastic (I just wish you got more for your money!)
Papier 5 star review on 5th February 2024
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Posted 2 months ago
5
Ailsa
I absolutely love my papier notepads, journal, pen, paper clip and pen holder! Love love love.
Papier 5 star review on 18th January 2024
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Posted 3 months ago
5
Adele
I love all of my cards I order from Papier, such high quality and the quickest delivery time and time again.
Papier 5 star review on 11th January 2024 Papier 5 star review on 11th January 2024
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Posted 3 months ago
5
Mikki
I love my planner! It’s so great! ❤️
Papier 5 star review on 9th January 2024
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Posted 3 months ago
5
Caroline.S
This is my first time shopping at Papier and I am absolutely blown away by the excellence being delivered. I'm a doll collector and at this point I have around 20 dolls but Henry, this lil' man has a special place in my heart. He'll be 1 in less than a month (he came home on 6 Dec 2021) so I wanted something special to mark this occasion. Long story short I discovered Papier, found the photo book, uploaded (the 30 of around 700) photos and boom, Papier presented me with the perfect photo book. The book arrived safely and itself is of exceptional quality. Inside pages are fantastic as well, I can't describe in words how perfectly it houses the photos so please see the pics - also in the pics is Henry himself. Thank you Papier, I can't be more happy with this book 💙
Papier 5 star review on 19th November 2022
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Posted 1 year ago
Thanks for your kind review Caroline - so glad you're pleased with your photobook! Best wishes, Papier CS Team
Posted 1 year ago
5
Carol I
The customer service at Papier is excellent! After ordering some personalised Thankyou cards for delivery to Australia, I was concerned when they hadn’t arrived on the day quoted. My enquiry was dealt with promptly by Ellie and was sorted for me with a very generous outcome. My cards are beautiful quality and I highly recommend Ellie’s customer service.
Papier 5 star review on 3rd November 2022
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Posted 1 year ago
Thank you for such a wonderful review Carol - so glad to hear that Ellie could help & you're pleased with your cards! Best wishes, Papier CS Team
Posted 1 year ago
5
Margaret
We ordered a wedding guest book last minute and were delighted to receive it promptly and well packaged. The bride and groom absolutely loved it. Would definitely recommend
Papier 5 star review on 27th April 2022
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Posted 1 year ago
Thanks so much for your review Margaret, the guest book looks great! Best wishes, Alicia :) Papier CS Team
Posted 1 year ago
4
Andrea C
I love these planners but I miss the feature of having the to do list on the weekly over view and the schedule under the to do list. It is satisfying checking off rhinos every day. The academic planners last year had them so I was a bit disappointed this one didn’t. Other than that I love these planners and I take mine with me everywhere. Theyer quite durable.
Papier 4 star review on 26th April 2022
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Posted 1 year ago
5
Neko
I am over the moon with my new beautiful pocket diary! Better than expected. I had it personalised with photos and they look gorgeous. Puts smile on my face ever time I open my diary. It is a joy to own such a lovely piece of stationery in this digital age. A Pocket diary is a perfect size, like me if you don’t want a large diary and want to take it with you wherever you go yet it has lots of space to write in. Paper quality also is outstanding. The diary is very robust too, meaning it will withstand a year of constant handling. ( I have had lots of diaries falling apart halfway through the year!!) Highly recommended! I will definitely buy more 😊
Papier 5 star review on 6th April 2022
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Posted 2 years ago
What a great review, thanks so much for taking the time to write this! We hope you love your new pocket planner! Best wishes, Alicia :) Papier CS Team
Posted 2 years ago
5
Isabella
the most amazing journal. i bought one for me and a friend and we both love them so much:) So worth the money in comparison to others on the market. Also they arrived within days of purchasing.
Papier 5 star review on 22nd March 2022
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Posted 2 years ago
5
Ferreira
I would always recommend Papier - the quality of the stationery is so wonderful, the designs are beautiful, everything is just SO EASY, and the service is fantastic. I’m currently using them to print my wedding stationery and needed some invites in Portuguese for my family. Easy as pie, and everyone has loved the design!
Papier 5 star review on 2nd March 2022
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Posted 2 years ago
5
Verified Reviewer
I absolutely love the calendar I bought! The cover is stunning and I love the organization of the sections! Looking at it makes me motivated to write every detail down! I totally recommend!
Papier 5 star review on 23rd February 2022
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Posted 2 years ago
Thanks so much for taking the time to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team
Posted 2 years ago
5
Unverified Reviewer
I originally bought a diary for my mum to write down all of her many appointments, the aesthetics of the diary are so nice and paper is of such high quality (sustainable too). I then bought myself a planner for school and i use it all of the time. Really love the designs and shipping is super quick too - no plastic used either ;)
Papier 5 star review on 22nd February 2022
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Posted 2 years ago
Thanks so much for your review and great photo! We really appreciate it! Best wishes, Alicia Papier CS Team
Posted 2 years ago
5
Jay
I am absolutely obsessed with my daily planner and pen from Papier. I was so impressed that I immediately repurchased some more pens and a bullet journal. The quality of the paper is lovely and the patterns of the covers are beautiful - really lovely quality. The pens write beautiful though I am a tad disappointed with the newer ones that I purchased the second time round as they are really scratchy and the ink doesn’t come out sometimes which is annoying. I’m hoping some refills will solve the problem though. Overall, really positive experience nonetheless and would definitely recommend and be buying more stationary bits from Papier!
Papier 5 star review on 20th February 2022
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Posted 2 years ago
5
Amy B
My fiance is in school administration & is constantly writing Thank Yous. I thought I'd try Papier for some note cards & Oh. My. Word! I am impressed! Chose notecards with the trout & had his name inscribed and they are stunning! Very manly, high quality & look EXPENSIVE! We will be buying again. THANK YOU!
Papier 5 star review on 18th February 2022
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Posted 2 years ago
3
Emma
I am obsessed with the cover designs. I had been wanting the pink and red checkerboard planner for a while and decided to get it. There are some tiny green spot on mine on the front that look like something with wet ink must have been layered on, and the paper ghosts pretty bad if you use ink. Overall the journal is cute, but for the price I was expecting better. I definitely recommend only using pencil on these fragile pages.
Papier 3 star review on 9th February 2022
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Posted 2 years ago
Hi Emma - I am so sorry that your planner was delivered in this condition, this is not up to our usual standards at all! If you can contact us on support@papier.com, myself or one of my colleagues will be able to help with a resolution here. Best wishes and apologies again, Alicia :) Papier CS Team
Posted 2 years ago
5
Bronte M
absolutely stunning. i expected the shipping process to take much longer than it did - considering covid + the fact they put your name on the cover! was so fast and truly came on a day where i desperately needed some positivity. made me forget my worries for a while :)
Papier 5 star review on 5th February 2022
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Posted 2 years ago
5
Verified Reviewer
Completely obsessed with my planner!! It makes me so happy every time I look at it.
Papier 5 star review on 2nd February 2022
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Posted 2 years ago
4
Alena H
The price is I guess normal for a wellness journal as opposed to a planner. I really liked the layout although some things I found repetitive such as thankful for//what went well during the day, the paper was kind of thin too. I loved the meals part and space for thoughts and feels. I just sort of made my own use of the pages rather than strictly following each section- theres so much you can do with it really you can put whatever. I've now come to the last few pages of my journal and I love seeing how far I've come over the days.
Papier 4 star review on 26th January 2022
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Posted 2 years ago
Thanks so much for taking the time to write your review. I will be sure to pass on your feedback to our product development team! Best wishes, Alicia Papier CS Team
Posted 2 years ago
5
Olivia
Firstly a great site with some amazing products. I had an issue with delivery and the royal mail etc. A wonderful lady called Steph helped me out with everything and anything I asked. Got my parcel to the correct address (my mistake with a wrong number on the post) a refund in my account within days. A very understanding member of the team and an absolute credit to the company. Thank you so much Steph very much appreciated. Olivia x
Papier 5 star review on 26th January 2022
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Posted 2 years ago
Hi Olivia! Thanks so much for such a great review! I will pass this onto Steph for you, no problem! Best wishes, Alicia Papier CS Team
Posted 2 years ago
5
BD
The quality and style is top notch! I thought I ordered a dated planner, but I accidentally ordered one where you write in the dates. Usually I’d swap it out, but I still really like it!
Papier 5 star review on 25th January 2022
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Posted 2 years ago
5
KJL
I am in love with my Liv & Dom 2022 diary! The cover is beautiful and paper quality equal to that of my usual Leuchtturm1917. Thank you!
Papier 5 star review on 17th January 2022
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Posted 2 years ago
5
Crystal
This is an amzing product with wonderful ship times. Even in all the holiday chaos these came right on time. I have to lug mine around in whatever bag I’m using that day and it really holds up. The packaging is excellent and I will be reusing it for another project. Price was very good for what I paid for, quality paper to write on, line spacing and boxes to write in are perfect size.
Papier 5 star review on 5th January 2022
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Posted 2 years ago
5
Lindsey A
Exquisite in every way. A place for all good intentions to come true.
Papier 5 star review on 2nd January 2022
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Posted 2 years ago
Papier is rated 4.7 based on 14,643 reviews