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Papier Reviews

4.7 Rating 14,641 Reviews

94 %

of reviewers recommend Papier

Company Reviews

Product Reviews

4.7

Based on 14,641 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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Papier 5 star review on 19th March 2024

Papier 5 star review on 19th March 2024

Papier 5 star review on 19th March 2024

Papier 5 star review on 18th March 2024

Papier 5 star review on 3rd March 2024

Papier 5 star review on 2nd March 2024

Papier 5 star review on 28th February 2024

446

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality calendars but the main issue is the very slow production and delivery which I have already complaint about last year. Nothing's changed obviously. Also another issue is that it would take any photo which might look good on the computer but once printed, it looks not that great. Should have a smart photo scanning and advise on the poor quality photo when printed.”

Posted 2 years ago

“I bought the diary as a gift and the personalisation offered made all the difference to the recipient, they were delighted. The finish of the diary was slightly disappointing very nice but the pictures indicated the finish was a little more luxurious.”

Posted 2 years ago

“Prompt delivery, nice design of the card. Only thing I would say is the quality of card needs to be a little better.”

Posted 2 years ago

“I have purchased from Papier a couple of times now. Beautiful products, website easy to use. Delivered on time and well packaged. Would highly recommend”

Posted 2 years ago

“I’ve been ordering from Papier for a few years and love them, however the paper is a little thin. I like to bullet journal with lots of colors and highlight/layer things and find that ink can easily bleed through.”

Posted 2 years ago

“the planner is good quality but both times i have ordered from papier, the front of the planner had marks on the cover.”

Posted 2 years ago

“Book a present for my daughter who loves it.”

Posted 2 years ago

“Lovely planner. I have organized this review using (+,*,-) = (good, fair, needs improvement) bullets. + Nice design, I chose Earth Mother 2022 planner. Bright color and unique to the other planners I have seen. + Good quality. Cover is solid, binding is strong. Pages are smooth but absorb ink well. Slight transparency but no bleed through (my preferred pen is Paper Mate Ink Joy gel), see photo for reference. + No frills. Simple design is easy on the eyes. * Does not lay flat, but it is new and may lay better with use. * Organized by monthly calendars, monthly notes, weekly calendars, important dates, contacts, note pages lined, note pages dots, note pages blank, note pages grid. My personal preference would be that the monthly and weekly calendars be grouped together. - There are no note pages between months, so I will be scribbling in the margins. If nothing else the company should add note pages between months to 1) distinguish the months 2) allow more room for creativity This is my first year using Papier. I used Beautific last year and Happy Planner the year before that. If this company adds note pages between the months I would use them again next year.”

Posted 2 years ago

“Great thoughtful gift for someone who has everything. Good quality and fast delivery.”

Posted 2 years ago

“The delivery was fast then the expected date. However I feel like it’s a bit disorganized for what I am used to. It has all the months then to do lists for each month and finally the weekly pages. I wish that they had the month individually, then a to do list and finally the weekly pages before moving on to the next month”

Posted 2 years ago

“Lovely clear pictures but frame a bit flimsy for the price. Papier products are nice but expensive.”

Posted 2 years ago

“Customer service was excellent. Had an issue with my product upon delivery that was sorted by customer service without any difficulty. Great job, thanks very much guys :))”

Posted 2 years ago

“Beautiful quality products and quick response time from an amazing customer service team!”

Posted 2 years ago

“Unfortunately a notebook that I ordered was no longer available but lovely Monique from customer service helped me to choose something very similar. Good quality products, will make amazing Christmas gifts.”

Posted 2 years ago

“I've bought a series of personalised cards as stocking-fillers. Lovely quality. Just a shame they're just wrapped in tissue paper not a pretty envelope. They're expensive enough without paying more for gift boxes.”

Posted 2 years ago

“Superb quality photobooks. Thank you.”

Posted 2 years ago

“The recipient was very pleased with his card especially the personalisation.”

Posted 2 years ago

“We ordered a green for the inside of the envelope but we got a message that the colour wasn’t available and before we could decide if we wanted another colour, they moved forward using plain white. Package arrived much earlier then expected so wondered if paying the extra for delivery early was even necessary. And then four of the holiday postcards were damaged in the corner - the sloppy packaging of the cards did surprise me and made sense there were a few banged up but if we wanted new ones, we had to take pictures and send back so still have to do that. But we love the postcards and the quality of the cards are awonderful.”

Posted 2 years ago

I am so sorry for the trouble here, this is not how we want our orders to be received by our customers! If you can contact us on support@papier.com with images of the damage and we can get these reprinted for you! Best wishes, Alicia CS Team

Posted 2 years ago

“Fast delivery, beautiful quality for a custom made order. So many beautiful designs to choose from.”

Posted 2 years ago

We really appreciate it your review, thanks Lily! Looking forward to seeing you again soon! Best wishes, Alicia CS Team

Posted 2 years ago

“Disappointed that the lining was not available. Otherwise quality and design were very nice.”

Posted 2 years ago

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Papier is rated 4.7 based on 14,641 reviews