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Papier Reviews

4.7 Rating 14,666 Reviews

94 %

of reviewers recommend Papier

Company Reviews

Product Reviews

4.7

Based on 14,666 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the quality and design of the invitations I ordered. The only disappointment was the large Papier logo on the envelopes which I thought was a bit tasteless and came as a surprise when my order arrived.”

Posted 1 week ago

“Beautiful products and speedy service!”

Posted 1 week ago

“Beautiful and great quality”

Posted 1 week ago

“Paper are my go to for all printed stationery and they have not disappointed this time. A good selection and prompt accurate service.”

Posted 1 week ago

“The sample I received was okay. I imagined the wedding invitations to have bold colors, legible writing and made with good quality paper. This sample was truly just a sample, l could not order a large order with confidence.”

Posted 1 week ago

So sorry to hear about the disappointment with your invitation sample, Brandi! If you can pop over some photos of the item received to support@papier.com, we'll be happy to look into this further for you. Papier CS Team

Posted 1 week ago

“Cards always arrive promptly, are of good quality and offer good value for money. The main positive of Papier is the service whereby you can type your message (in your chosen format) and have this sent directly to the recipient. Points for improvement would be a greater selection for occasions suited to the UK market, and more new designs.”

Posted 1 week ago

“I ordered table numbers and place cards for my wedding and they turned out beautifully! I really appreciate that the numbers were double sided and the place cards had a nice weight to them so they could easily fold and stay set once on the tables.”

Posted 1 week ago

“Love Papier personalised cards. They come so quickly and are really reasonably priced.”

Posted 1 week ago

“I ordered the minimalist guest book for my wedding and I was beyond satisfied with how it turned out! All of the photos printed great, it shipped sooner than expected, and overall was exactly what I was wanting and picturing! It was worth every penny to get the quality of the product I received. Can’t wait to use this as a coffee table book for years to come!”

Posted 1 week ago

“straightforward and all worked”

Posted 1 week ago

“i love how many choices of bullet journals there are and they are all so pretty. I also love how many pages there are. the only thing i dislike about this journal is the pages are a little thin and bleed through. they also have a sort of yellowish tint to them so some markers look different on the paper”

Posted 2 weeks ago

Thanks for your lovely comments regarding our designs, and I'm so sorry to hear about the disappointment with your notebook pages! I'll definitely pass this feedback forwards to our product team! Papier CS Team

Posted 2 weeks ago

“Highly reccommend this company. Save the dates are lovely quality and we are very happy with the design and easy editing tools. Thank you”

Posted 2 weeks ago

“Love all of the products I get from Papier. Always so well designed and beautifully constructed!”

Posted 2 weeks ago

“Great card, arrived late again!”

Posted 2 weeks ago

Hi Paul - so glad to hear you were pleased with your card but I'm sorry to hear this was delivered late! We've gone ahead and refunded the postage cost by way of apology. Papier CS Team

Posted 2 weeks ago

“Paper and envelopes delivered to my mail box. But was a big package & much was left hanging out of mail box on a day it rained. Package got very wet & envelopes and cards all damaged. Customer service very difficult to work with & I gave up trying to get a replacement. Just not worth my time and effort. I strongly recommend never buying anything from Papier!”

Posted 2 weeks ago

Thanks for your review Thomas & I'm really sorry to hear that your order arrived damaged! Please could you pop over some photos of the notecards showing the damage to support@papier.com & we'll be more than happy to arrange a replacement for you. Best wishes, Papier CS Team

Posted 2 weeks ago

“Our daughter's wedding invitations and programs turned out beautifully. Customer service was awesome! All items were delivered on time and packeged securely. Would definitely use Papier again!”

Posted 2 weeks ago

“The quality is great when it arrives but there is less selection of designs, especially for kids, and the envelope lining wasn’t an option this time. A bit disappointing on that regard. Otherwise it’s one of the nicest on the market.”

Posted 2 weeks ago

“I’ve gotten the daily planner, the financial planner, and the recipe book. They’re all great quality and it’s a joy to use each of them.”

Posted 2 weeks ago

“Used for an annual photograph three years in a row. Excellent service”

Posted 2 weeks ago

“I found that Papier have such a good and unique selection of stationery. They make what could be dull, interesting. A good place to look for items that can enhance your working day.”

Posted 2 weeks ago

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Papier is rated 4.7 based on 14,666 reviews