Pall Mall Cosmetics Reviews

4.9 Rating 286 Reviews
97 %
of reviewers recommend Pall Mall Cosmetics
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About Pall Mall Cosmetics:

Experts in Cosmetic Surgery & Aesthetics for Face, Body & Breasts

As a leading provider of cosmetic surgery in the North West, Pall Mall Cosmetics offers both surgical and non-surgical treatments in Manchester, Liverpool and at our very own private hospital in Newton-le-Willows (near St Helens).

We understand that your body is such an important part of your identity, and that is why our service is personal, friendly and professional. We ensure you get the best treatment possible, that is why our surgeons are highly qualified, accredited to British standards and many hold NHS positions.

You can meet any of our specialist Consultants free of charge, including our Breast Surgeons Mr Ram Prasad and Mr Vummiti Muralikrishnan, or our specialist Facial Surgeon Mr Raghavan for Nose & Ear Correction or a Deep Plane Face Lift, or a Vascular Surgeon for Varicose Veins. We also offer Aesthetic Gynaecology with the North West's only Aesthetic Gynaecologist for a Labiaplasty or Vaginal Tightening.

Read all our patient reviews here, such as reviews for Mr Vummiti Muralikrishnan, Mr Prasad, Mr Netri and Mr Raghavan.

Your body should be a source of confidence in all aspects of your life. We understand that everyone’s needs are different, whether it be a new shape, size, or simply a little help to regain a more youthful look.

You owe it to yourself, make the choices you can to look and feel the way you want. Wear the clothes you like, show off your body if you choose. You live your life with so many things in mind – family, friends, work and home. Now is the time to choose yourself. Be comfortable in your own body. Be who you want to be.

Start your journey with a FREE consultation with our expert Surgeons at Pall Mall Cosmetics.

Visit Website

Phone:

03300 58 44 55`

Email:

team@pallmallcosmetics.co.uk

Location:

1, Belvedere Road, Newton-le-Willows
WA12 0JJ

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Pall Mall Cosmetics 5 star review on 17th August 2021
Katie
Pall Mall Cosmetics 5 star review on 13th August 2021
Sue H
Pall Mall Cosmetics 5 star review on 12th July 2021
Krystal
Pall Mall Cosmetics 5 star review on 13th February 2021
James M
Pall Mall Cosmetics 5 star review on 13th October 2020
Ian
Pall Mall Cosmetics 5 star review on 13th October 2020
Ian
Pall Mall Cosmetics 5 star review on 6th June 2020
Amy R
5
Anonymous
Anonymous  // 01/01/2019
Amazing. Had a great experience. It was my first time having anything done so was a bit nervous. My nerves were put to ease quickly as everyone was so nice. My coordinator Sarah was very helpful and didn't fail to keep checking up on me. Would highly recommend Pall Mall to anyone looking.
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Claire and Jackie were my nurses whilst I was having my breast augmentation surgery. They were brilliant with me, keeping me calm before hand and checking on my husband too. After the surgery I didn't react well to the morphine and they were super understanding even though the last discharge time should've been at 6pm they didn't rush me out or make me feel as if I should hurry my progress. They took control when they realised an anti sickness tablet may help to relieve the feeling I was getting from the morphine and as soon as that kicked in they got me moving and sorted ready to get home. I felt well looked after and at ease. Thank you!!
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Thank you Tara for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Absolutely amazing staff are lovely exspecially Sarah my coordinater she is amazing made me feel so welcome comfortable and relaxed even came down theatre whilst I had my anistetic I can’t thank her enough I’d of not done it without her she really is a credit to your place even came back to see me when I was in recovery and messaged me the day after to see how I was feeling this girl is a star Thankyou so so much I’m so happy with my results and I can’t wait to see the outcome once swelling has gone and I’m all heeled will deffenitly be recommending amazing team thankuse all specially my amazing surgeon!
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Thank you Gemma for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to Sarah, she will be delighted to hear. Let us know if we can do anything else to help you.
AMAZING 5* service from start to finish Sarah my patient coordinator was fabulous and there every step of the way to answer every question and for support DR Prasad is incredible listened to exactly what I wanted and has given me a new found confidence Recovery was speedy and palmall even sent me flowers the day after my op to wish me well Would recommend them to anyone thanks again x
Pall Mall Cosmetics 5 star review on 25th October 2019
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I had cosmetic surgery at pall mall newton-le-willows and was the best experience from start to finish I could not reccomend them enough from the receptionist to my lovely coordinator sarah to my surgeon 5⭐ service
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I chose Pall Mall from the recommendation from Sarah, the Coordinator. I am a wedding venue dresser and I am dressing her wedding in December which is how we came into contact with each other, and I honestly feel like I found a friend in you. From the minute I walked in the Newton Le Willows hospital, I knew this was where I was going to have my breast reduction. The place is exceptionally clean and everyone is so so friendly! I had my consultation with Dr Prasad who is an amazing breast surgeon. He listened to everything I had to say and he knew exactly what I would need. My results are honestly amazing. I cannot thank you enough! I had booked my date and was all set, I had my pre OP with Maxine. Wow what a lady. So kind and just a genuine Nurse. Thank you for always making me laugh and taking care of me throughout this process! You are someone that I would now call a friend. On the day of surgery I was so nervous but Steph and Bev looked after me and I couldn’t have asked for anyone better. I was given my own private room and they talked me through everything that was going to happen. After the surgery they was so helpful and looked after me untill I went home. Thank you. Sarah, Thank you for always being at the other end of the phone, (even at 2am). You have been so helpful and so so kind to me. So thank you. Sarah, Maxine, Steph & Bev, you are an absolute credit to Pall Mall. You all have made me feel at ease in your own different ways. Wow. What a place. Honestly from the bottom of my heart, thank you so much. My life has been changed and I cannot tell you how happy I am with the results. The whole process from start to finish has just been amazing. I have had no problems what so ever. I was kept in contact with everything that was happening. If you are thinking about having any procedure done at Pall Mall I would 110% defiantly recommend. Amazing staff. Amazing Place. Thank you Leah Wegener
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Thank you Leah for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Pall mall cosmetics clinic was amazing from my first appointment to my surgery and my after care from the receptionist to my coodinator sarah to my surgeon fabulous nursing staff amazing would recommend them all cant thank them enough brilliant experience I'm more confident.... I did try other clinics but chose pall mall because they understood how I felt would give this clinic 10 out of 10 from start to finish
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Thank you Wendy for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I can’t recommend Pall Mall Cosmetics enough! The service you receive here is second to none, From the patient coordinator Sarah, Who gives you a friendly personal touch, That was everything to do with me choosing to go with Pall Mall for my surgery, The Nurse Bev who was looking after me the day of surgery was so professional and caring and really put me at ease. To Mr Prassad the Surgeon who again I can’t recommend enough! Highly skilled and professional. I needed to ask a question out of hours and called the on call Nurse Maxine, who again was so friendly and helpful and made me feel nothing was to much trouble! The service from start to finish here is seem less with all you come into contact with! Thank you Pall Mall Cosmetics
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Thank you Zoe for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I have been really impressed with pallmall. Helen has been amazing throughout my journey. She has kept in contact with me and answered any questions I have had, putting me at ease. My surgeon Mr El Gewad is amazing!!! I have a condition called lipoedema which can be very debilitating. I have had to have regular pain killers due to the pain it causes and required aupport aids to help me get into my car. I have also avoided certain situations due to my condition and how it makes me feel. I never believed I would be able to afford to have something done about it so I was so excited to find out that with Pallmall I could afford to make life changing results to my body. I have had one operation so far and already my confidence has grown. Mr El Gewad had a great understanding of my condition and was always available at the end of the phone post surgery. He was very attentive and has done a wonderful job. The clinic and staff have all been fantastic and attentive with their care. So I am excited to continue my journey with them to improve both my physical and mental health.
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Thank you Charleigh for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
This review Im leaving for pall mall newton le willows after my treatment today.I had surgery done abroad and unfortunately had more fluid build up when I arrived in the uk, I searched for a clinic nearby that could give me cosmetic aftercare and drain it for me, luckily I found pal mall medical and was put through to a coordinator called Helen Stuart, I explained everything to her and told her what was wrong she asked me to mail her pictures as I contacted Her late Friday she was professional and caring and understanding and urgently arranged my appointment for me after ringing me first thing Monday morning and getting me a appointment for the same day. I arrived at the clinic and was warmly welcomed by her, I arrived a little late but luckily Dr pratap still managed to see me. Mr Prasad pleasantly greeted me and warmly invited me in and was keen on fixing what was wrong he immediately checked my seroma and did not waste any time to get me treated he was very caring professional patient focused compassionate and knowledgable. I received my treatment from DR Prasad he was concerned about my wellbeing , he urgently quick lay and carefully administered my aspiration I was made to feel at ease, he was extremely professional and personable and I felt in safe hands throughout the procedure. Overall I am very pleased with the doctors help and I cannot recommend him enough Thankyou very much for getting rid of the painful fluid and seeing me at such short notice I was consulted by him and treated all within about 40 minutes of being at the clinic. I walked out of the clinic feeling much better. Fast and fantastic. Amazing doctor and helpful staff very caring and patient oriented Thankyou To Dr Prasad for his utmost care and expert treatment and lovely Helen Stuart for arranging everything. Highly recommend.
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Thank you Shazia for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
This review Im leaving for pall mall newton le willows after my treatment today. I had surgery done abroad and unfortunately had more fluid build up when I arrived in the uk, I searched for a clinic nearby that could give me cosmetic aftercare and drain it for me, luckily I found pal mall medical and was put through to a coordinator called Helen Stuart, I explained everything to her and told her what was wrong she asked me to mail her pictures as I contacted Her late Friday she was professional and caring and understanding and urgently arranged my appointment for me after ringing me first thing Monday morning and getting me a appointment for the same day. I arrived at the clinic and was warmly welcomed by her, I arrived a little late but luckily Dr pratap still managed to see me. Mr Prasad pleasantly greeted me and warmly invited me in and was keen on fixing what was wrong he immediately checked my seroma and did not waste any time to get me treated he was very caring professional patient focused and personable . I received my treatment from DR Prasad he was compassionate and concerned about my wellbeing , he urgently and carefully administered my aspiration I was made to feel at ease, he was extremely knowledgeable and clearly very experienced and I felt in safe hands throughout the procedure. Overall I am very pleased with the doctors help and I cannot recommend him enough Thankyou very much for getting rid of the painful fluid and seeing me at such short notice I was consulted by him and treated all within about 40 minutes of being at the clinic. I walked out of the clinic feeling much better. Fast and fantastic. Amazing doctor and helpful staff very caring understanding and patient oriented Thankyou To Dr Prasad for his utmost care and expert treatment and lovely Helen Stuart for arranging everything. Highly recommend.
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I would like to say a big thank you to pall mall medical centre, all the staff, sarah who kept me updated with everything, Mrs Blundell, the nurses, anaethists ,thank you so much.A special thank you to Mr Prasad for removal of my ruptured breast implants , replacing new ones, I only ever wanted natural looking breast and he did just that, I’m so happy with them, I haven’t got one bruise not much swelling , it’s been 11 days since my op and I feel fine 😁very good surgeon I would highly recommend him. Thank you pall mall 😄👍
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I would like to start by saying Helen Stuart is an asset to company. Some people just get it and she does. Good customer service is rare these days! Great communication from start to finish. At one point I had contacted a few places for this treatment and no body got back to me. I was starting to loose hope. Thank fully Helen was able to take care of everything for me and it was a straightforward experience which I am very grateful for having regularly experiencing bad customer service. I will definitely be recommending and will be my first consideration for any future treatments. Thanks
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Thank you Liana for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I had my op done just 3 weeks ago... they made me feel very comfortable and at ease for my first ever op all the staff were very friendly, Helen kept in contact with me and was amazing. Mr Prasad was my surgeon and already 3 weeks in over the moon with my results. I have already had one friend all the way from Bournemouth book in to have her op with Mr Prasad at pall mall medical too.
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Thank you Jasmine for your lovely review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
My experience with pallmall medical was very very positive, all the staff I met were very helpful and friendly from the very start especially Helen and Sarah who made me feel at ease with the whole process. I am very happy with the results of my surgery and would definitely recommend them to anybody wanting surgery !!
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Thank you Jenny for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Amazing place amazing after care...the surgery had changed my life! Thankyou so much
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Thank you Rhiannon for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Would highly recommend Pall Mall, from the first phone call right the way through to aftercare the service was amazing. Helen the patient co-ordinator is so helpful and professional. She was so accommodating and was so quick at responding to any questions I had. All the staff at the Newton Le willows hospital where also great, Bernice was so lovely and made me feel really at ease. My surgeon Mr Krishnan was amazing. He talked me through everything and was really down to earth and approachable. I'm over the moon with my results. Thank you all so much!
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
I am very happy with the service and care that I received from all the staff at Newton le willows Pall mall medical centre.
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Thank you Peter for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Great treatment from both medical staff and office, especially from my patient coordinator Sarah. Would definitely recommend to anyone.
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Great service overall, staff are all very friendly and helpful. Surgery went without any hiccups and was a very relaxed atmosphere. The on-call element following surgery was absolutely fantastic and personally reassured me when I was feeling something was wrong. The only down side was not being able to get in touch with the clinic via phone when I rang, I found that my calls were cut off quite a few times when trying to make contact. Personally would have preferred the post op compression bandages to have been provided by the clinic so I knew what ones were correct following otoplasty however these were easily purchased after a bit of research.
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. We also apologise about your post-op experience- let us know if we can do anything else to help you.
Pall Mall Cosmetics is rated 4.9 based on 286 reviews