Pallethub.co.uk Reviews

Name: Pallethub.co.uk
Rating: 4.38

4.4 Rating 227 Reviews

85 %

of reviewers recommend Pallethub.co.uk

Company Reviews

Metrics

Info

4.4

Based on 227 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01623555707

Email:

info@pallethub.com

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to arrange a pallet delivery from England to N. Ireland. None of the Pallet Hum carrier were willing to do the minimal 'paperwork' required. Found that PalletOn Line was well able to arrange the transport.”

Helpful Report

Posted 1 year ago

“Probably the best decision I made regarding collecting big items, the service was fantastic I used the pallet and wrap service. It was far more cost effective then hiring a van as the items were bulky and a long distance. Thank you would use again.”

Helpful Report

Posted 1 year ago

“Excellent service, reasonable rates, prompt delivery, 10/10, many thanks!”

Helpful Report

Posted 2 years ago

“competitive quote and picked and delivered item within two days of paying online unfortunately the item was not strapped to the side of the truck and suffered damage as a result. Other delivers have been fine but driver careless on this occasion”

Helpful Report

Posted 2 years ago

“My item didn't get collected on the day it was supposed to. I couldn't get hold of anybody on the day and the online chat wasn't working. The tracking didn't work. I eventually got hold of someone on the day after the collection should have been made and was told that the driver had run out of time the day before so would collect that day. However, it was a Friday which meant that the delivery didn't take place until Monday of the next week. I suppose you get what you pay for. Take my advice and pay a little bit more with a different company to guarantee your collection and delivery will be when it is promised for.”

Helpful Report

Posted 2 years ago

“Very good, came on time and delivered on time.”

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Posted 3 years ago

“Excellent and fast service”

Helpful Report

Posted 3 years ago

“Most pallet carriers insist on Kerbside collection and are vague on exactly what that means, the clear and reasonable advise for collection on pallet hub swung it for me. My pallet was collected on the day specified and arrived in perfect condition 48 hours later, this for one of the best prices quoted............What more can you want”

Helpful Report

Posted 3 years ago

“Great service, no problems. However, it would be good to get an ETA for collection.”

Helpful Report

Posted 4 years ago

“Hi This is not intended as a poor review but as we were are third party in this delivery IE We booked you to collect from a storage company and delivery to our customer , You ( or your driver ? ) are more aware of how this delivery went than we are ? So may I ask you to provide ourselves with any feedback you have .This will help me in my feedback . What I would say is IF there was a problem with pick up OR delivery its a little late to be asking about it now . 24 hours after the scheduled delivery would have been more appropriate . We would then be in a position to help yourselves and our customer with any problems which may have occurred. Kind regards Steve Cross . MD of www.plastictesttubes.co.uk”

Helpful Report

Posted 4 years ago

“Absolutely brilliant service. Both drivers were first class. Wet polite, smart and extremely helpful. Can not recommend Mitchell’s of Mansfield highly enough.”

Helpful Report

Posted 4 years ago

“Great service pallet way collected on the right day shame about the time but this was due to the driver going to the wrong location Delivery went well and arrived with a time slot would recommend”

Helpful Report

Posted 4 years ago

“Mitchell’s as always were professional and on time. Will always recommend”

Helpful Report

Posted 4 years ago

“The booking was fine but I did not receive any confirmation. Palletways collected the pallet within the time range no problem. I did not receive confirmation of the collection. I checked tracking several times on the PalletHub web-site but the item number was unknown. I emailed PalletHub to get tracking information and did not receive a reply. Palletways delivered the pallet in the morning of the booked delivery day. I did not receive any confirmation from PalletHub. Conclusion: Palletways are good, PalletHub provide zero communication.”

Helpful Report

Posted 4 years ago

“Excellent service every time have been using pallethub for over 5years with no problems Eddie Brooks.”

Helpful Report

Posted 4 years ago

“The delivery and collection were great . The request for feedback caused me no end of grief because I read it as there was a rearranged delivery . See below . Ta Steve Cross Write a Review! Dear Katie, You have recently arreanged a delivery through our website Pallethub.co.uk. Please help us improve our customer satisfaction by writing a quick review. Each review received is automatically entered into our free prize draw to Win tickets to see some of the UK's biggest Music Artists. My aim was to provide you with a service I would expect to recieve myself, so whether we did well or fell below your expectations its important you let us know. Kind Regards and Thanks again for Using www.pallethub.co.uk Richard Montgomery.”