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Pact Coffee Reviews

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

4.7

Based on 2,148 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

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Pact Coffee 5 star review on 1st December 2020

1

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb coffee and the delivery is super quick and easy. First class service!”

Posted 2 years ago

“I have so far received two Pact deliveries and have not only been impressed with the deliciously rich and flavoursome coffee, but also the prompt service given when coffee has been requested. 5 star service so far.”

Posted 2 years ago

“Pact Coffee has excellent customer service - fast, efficient and friendly. I have a subscription account which is very flexible. Oh and the coffee is delicious!”

Posted 2 years ago

“Fanfare coffee and excellent service”

Posted 2 years ago

“Great coffee and excellent service!”

Posted 2 years ago

“All of the coffees I have had from Pact had been fabulous. Definitely worth trying!”

Posted 2 years ago

“Really enjoying my experience with Pact coffee, was lucky I found my favourite quickly. Great customer service and delivery is super quick, very impressive.”

Posted 2 years ago

“Great coffee”

Posted 2 years ago

“I enjoy the amount of choice I have to receive a different sort of coffee every couple of months (or more, or less often, as I choose); I can choose the type of coffee I like, and then, if I don't like the one I've got, opt not to receive it again. And if I do like it, I believe I can opt to receive only that blend.....”

Posted 2 years ago

“Loving the whole experience, so easy to manage and great coffee.”

Posted 2 years ago

“Freshest, most delicious coffee.”

Posted 2 years ago

“If you love coffee then you will love this subscription! The coffee is amazing and so much variety plus they stand for an amazing cause and make sure the farmers are well cared for! I would highly recommend them to any coffee lover!”

Posted 2 years ago

“Flexible plans, really high quality varied coffees, and what's great is they pay farmers way more!”

Posted 2 years ago

“Very good website”

Posted 2 years ago

“I bought this as a gift for my partner's birthday and he loves it! (It's also lovely to be able to share it with him!) It's really nice to have a new coffee to try every month, sometimes a surprise and sometimes one chosen ourselves (but to be honest we've only had three - but it's still nice!). The fact that we get to learn more about the producers is inspiring and heartening (although we do worry about them because of climate change.), and that Pact helps support them in other ways is also brilliant. The freshness of the roast is really important (and we let the coffee rest for a few days before we taste it -- the anticipation makes it even more special). We buy whole beans, so it can be a bit of a fiddle sorting out the grind sometimes, but half of the enjoyment for us of drinking coffee is grinding it - it's almost Zen! It's great! Thanks, Pact, for providing this really lovely, flexible subscription service - ooo, almost forgot about the flexibility of the plan, the fact that you can pause, speed up and change coffees is wonderful! What's not to recommend!”

Posted 2 years ago

“Only on my second delivery, but already loving it. The price is very fair, although I wish the pack sizes were a little larger.”

Posted 2 years ago

“We've now received our third package of lovely coffee through the post. Easy account management/choices and great value for money. The coffee is fantastic and doesn't give me a burning tummy like many others do 👍”

Posted 2 years ago

“Great coffee and accessories. Delivery is always on time and packaging excellent. The ease with which you can amend your order has allowed me to never run out of good quality beans, even following a few of those days when you need your coffee in gallons!”

Posted 2 years ago

“Had a free bag of coffee from pact, it was so fresh and clean , tastes great and really clears my head, I took up a subscription straight away, lots of different flavours to choose from and delivered the next day Brilliant service”

Posted 2 years ago

“This is a great service. The coffee is lovely”

Posted 2 years ago

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Pact Coffee is rated 4.7 based on 2,148 reviews