“Mostly reliable shipping and good product. However, almost every other order arrived with damaged ice packs. Prices have also significantly increased now which makes them a less cost effective solution.”
Hello Mark,
I am really sorry about this. Our carrier listed it as a 'mis scan' and therefore your delivery was delayed by one day. I can only apologise for this and we are raising it with the delivery company.
Many Thanks,
Packaging Chimp
“Despite the goods arriving promptly a week later I am still trying to get a VAT invoice. When I log in to my account it still says my order is being processed!!”