Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,722 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good communication and good product”

Helpful Report

Posted 3 years ago

“We’ll made and looks very sturdy, some of the assembly would challenge people without a DIY background”

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Posted 3 years ago

“The swing is good, instructions were a little basic, my only concern are the huge splits in three poles. I will monitor these for any further isssus. Otherwise a good double swing. Boys aged 6 and 9”

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Posted 3 years ago

“I bought this lovely slide for my grandson. It is sturdy and appears safe. He loves it. It does require a degree of DIY ability to assemble as well as a drill which was not mentioned in the advert. However we have correctly assembled it and we’re very pleased with it.”

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Posted 3 years ago

“Would be much quicker to erect if the timbers where piloted. Toke a lot of time getting the screws even and in the correct place.”

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Posted 3 years ago

“Quality of items is great but the sandbox came with no holes predrilled at all! What a palava trying to measure out and make the holes for every single piece of wood!”

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Posted 3 years ago

“I have ordered climbing frame for my granddaughter. Can’t wait for her to receive it”

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Posted 3 years ago

“Service in providing spares rather better than other suppliers”

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Posted 4 years ago

“quick and easy to use”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“The wooden pieces of the table look like good quality, but for the price, the holes could have been predrilled. Collapsible inserts for sand and water are great.”

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Posted 4 years ago

“Very pleased with the product, great quality, solid and robust. Had a few small issues, one faulty part which was quickly replaced and I’d advise having a sander ready for the posts (impossible to fit without taking a mm or so off) hence 4 stars.”

Helpful Report

Posted 4 years ago

“Takes a bit of time and thought to put it together. Wood was also nicely cut but you need to measure and label the pieces, then mark and drill the holes as you assemble. Second pair of hands useful, particularly at first to ensure you get it square. Instructions are pretty good though. Allow 1-2 hours. Solid and looks great once it's done!”

Helpful Report

Posted 4 years ago

“Love the slide/swing/monkey bars, grandkids love it more. Took time to put together but no problems encountered. Only reason not 5 stars is advert said all fixtures and fittings included but this does not include ground pins/pegs which are extra. Just not clear enough that these are separate.”

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Posted 4 years ago

“Missing parts but resolved quickly - good customer service”

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Posted 4 years ago

“The sand and water table is fantastic. Clear instructions I would say you need 2 people for some parts of the building as it is quite heavy. The kids absolutely love playing at it and having lunch outside is an added bonus. The only slight issue I had was the time it took for delivery and I wasn't updated when it was sent out, luckily I was in when it arrived but I didn't know it was due.”

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Posted 4 years ago

“Great product but not knowing when and which company is delivering the item isn’t great as had to plan to stay home for the 5 day period just incase.”

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Posted 4 years ago

“Excellent robust slide. Recommended. Construction took longer than expected as drill holes were not marked hence 4 not 5 stars. Also whilst 'in stock' the delivery process took a month so order well in advance of required date. Being aware of these I will undoubtedly be ordering further from Outdoor Toys”

Helpful Report

Posted 4 years ago

“The trampoline so far has been great the kids love it. The design of the net enclosure being wider than thre actual trampoline is why I bought it so it didn't get ripped and so far so good. The rigs that go through the middle of the net can disconnect if pressure is put on them meaning the net direct tip if a little pressure is put on the net. The only reason I've not given 5 stars is the delivery. It was delivered about a week late (which was annoying because I'd ordered it to come for the beginning of the Easter holidays) and it was delivered about 4 hours later than the time given in the text on the day by the delivery driver. No compensation offered for this.”

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Posted 4 years ago

“Good communications with zoe easy to order kept up to date with delivery details delivered on time easy to assemble would definitely use this company again.”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,722 reviews