Outdoor Building Group Reviews

Name: Outdoor Building Group
Address: Showsite272 Langmuir RdGlasgow, Glasgow
Rating: 4.74

4.7 Rating 363 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

Metrics

Info

4.7

Based on 363 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

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Outdoor Building Group 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely professional from start to finish. We are beyond delighted with the outstanding workmanship and space they created for us. Cannot recommend them highly enough”

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Posted 1 week ago

“Excellent service from start to finish. They were on time hard working and produced a great finish on our extension. Would highly recommend.”

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Posted 3 weeks ago

“OBG were professional from start to finish, completing the work on time with a high quality build. Communication was good, and the end product is exactly as we wanted. No surprises and friendly, quality tradesmen throughout. Would highly recommend.”

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Posted 1 month ago

“We were delighted with the quality and speed of the work on our outdoor build. The team cover all of the jobs in-house and so they sorted the electric and internet as part of the build. We were so pleased with the quality of the finish and attitude of the workers that we decided to stick with them for the landscaping work and so they returned to add a path. From start until finish this has been a very easy process with a highly responsive and clearly highly skilled team, you'll be in good hands with OBG.”

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Posted 1 month ago

“Garden room installed in an excellent manner. From the first conversation through to completion it was an easy process and kept up to date at all times. Thing that sealed the deal for me was the fact that OBG did everything themselves, including connecting power and internet to your house. So many other companies just deliver the actual garden room and leave you to sort the rest out yourself, costing you extra. Quality of the finish is top notch and over the moon with the whole process. From start to finish and the ability to customise any elements for your needs was a dream process. Would absolutely recommend OBG to anyone and I am even getting them back out to landscape the garden!”

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Posted 1 month ago

“Excellent work, 3 weeks start to finish, all staff and workmen were great , any issues we had were sorted immediately Great job thanks Stevie Munro”

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Posted 1 month ago

“I had a granny annexe built at bottom of garden OBG did an excellent job. They did everything from the planning to the completion of the build all the tradsmen who came where very pleasant and well mannered professionals they all tidied up after them selves. Charlene in the office kept me well informed with who was coming and when. Any snagging we had was fixed immediately. I would highly recommend OBG I wouldn’t hesitate to use them again in the future.”

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Posted 4 months ago

“I had a extension/ summer house built and completed earlier this year. I cannot complain about the builders but am dissatisfied by the non service received since the built was finished. I have have contacted the office regularly and spoke to at least 3 people who have all insured me that things that have not been completed will be sorted asap. I have waited over 7 months now for full completion so I can get a building warrant. I am now having to involve Trading Standards”

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Posted 4 months ago

Hi Lynda, We are very disappointed to received this 1st star review due to building warrant delaying your completion certificate. We aren’t in control of the council and as you have said we have built yourself a stunning home extension. We would like to add to this review that you also are fully aware ALL drawings, designs & time dealing with the local council you haven’t been charged for. Any local architect would have charged you around £2,000 for their time. We will continue to chase the council, but giving a one star review is very poor. Sorry but just being honest. Always 2 sides to every story

Posted 4 months ago

“OBG built a garden annex for me. From planning to building, everyone was very friendly, helpful, and patient. The longest part of the process was the paperwork - getting planning permission and a building warrant. But once the groundwork and construction started, it was up within a couple weeks! They've used good quality material and the place looks great. I like that there were different options for different budgets - for example, it was easier for me to install an IKEA kitchen myself, but they also offer to do the kitchen for you. Highly recommend!”

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Posted 5 months ago

“We have had OBG do us a new garage..large garden extension housing kitchen,bedroom and wet room..and decking and patio areas in garden. The size of our project had many issues but all of them dealt with quickly and professionally....the tradesmen in all the various teams were very capable and friendly....Charlene and Amy kept us up to speed at every stage so we never had any doubts as to who ,what and where and when the next stage was happening. For a cost affective solution to your building ot landscaping needs look no further than OBG.....fabUlous”

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Posted 7 months ago

“We had been estimated up to 6 weeks for our build, which was an extension for a new kitchen. All in all our build was done and the kitchen was in and functioning within 4 weeks!! The guys from OBG were amazing from the builders/joiners/painters and plumbers and even the guys who ensured all of the rubbish was picked up and the garden was left tidy. Special thanks to Charlene who without a doubt kept everything on track and kept us fully informed of the process/timelines and absolutely fitted into our schedule, thank you! you deserve a medal.”

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Posted 7 months ago

“We were looking for a bespoke garden office. From the outset OBG were outstanding, Stuart clearly set out the processes and from the design to installation the entire team were brilliant. I’d like to thank Charlene who kept us fully informed and all the tradesman who were on time and have done an exceptional job. Thanks to all the OBG team”

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Posted 7 months ago

“If Carlsberg did gardens rooms….. this would be it ! Absolutely love my new garden room from OBG ! Simply stunning !!! The service overall from OBG was amazing from start to finish, from the thought provoking design ideas ( and banter ) from Stuart to Charlene keeping us up to date / informed of progress etc ! Was there some snagging, yes and to be expected. Was is sorted, yes extremely quickly and to our satisfaction ! The picture just don’t do it justice, but have a look for yourself ….., Stunning addition to my home, love love love it !!! Would 150% recommend OBG !!!! Thank you for my stunning new room 🙌🏻🙌🏻🙌🏻”

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Posted 7 months ago

“From the first phone call, through to completion and the occasional snagging issue I can honestly say I have been delighted. We created a very large extension for our kitchen at the back of the house and the process was made simple for every part of it. I felt reassured that I wasn't asked to pay everything upfront and I was involved in every part of the process by those on the ground from the groundsmen and bricklayer to the joiners, decorators and roofers! Any time I had a query or a concern Charlene was at the end of the phone or e-mail. She always had an answer or got back to me with one as soon as possible. As for aftercare, there were only a couple of small issues (not bad for the size of the build) and Charlene was all over them right away. If Charlene wasn't available, Amy was there and was great also, but anyone who answered the phone was always helpful. It's the first time I've ever done a project as big as this and I was very nervous as this was years and years of saving and planning, but, as I sit here typing this in my new kitchen, I can honestly say it was worth it and OBG made it simple and reassuring.”

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Posted 7 months ago

“We purchased a full outdoor building which is 10/10 and then asked for our whole garden to be fully landscaped... this is where everything went downhill. The job was a total mess from start to finish with an utter cowboy on the job. 2 years later my garden is an utter state. The slabs are all uneven. The decking is lifting. The artificial grass is all lumpy I cant afford to pay anyone to fix this mess and im left with an awful awful garden. Every single day i go outside it makes me so upset. The garden alone cost 14k and its honestly such a mess.”

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Posted 7 months ago

“OBG have been great - Charlene organised all the different tradesmen very well and the garden room was completed quickly to a high standard. Highly recommend OBG.”

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Posted 8 months ago

“Customer service is shockingly bad!!! I've spent a lot of money with Outdoor Building Group. I had one small problem that should have been easily fixed, over a year later with many phone calls and emails later the problem is still not resolved. N.B. Please keep ALL paperwork and on handover day if something is not quite right, take lots of photos and get them to write down what they are going to do about it. Check all appliances are in full working order before they leave and if not, get them to replace the whole item, NOT say they will get a spare part. 13 months later I'm still waiting for a spare part!”

Outdoor Building Group 1 star review on 26th July 2023

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Posted 8 months ago

Hi Susan & readers of this review We built Susan's garden room & as with all jobs we have a handover process which includes walking around the job which was completed on 26/6 with no note of cracked heater. On 4/7 client contacted our office to ask about blinds for her garden room again no note about a crack leg heater. On 6/7 Susan then emailed about a cracked leg on her heater. We contacted the 3rd party heater manufacturer to request a new leg to which they rejected due to the unknown circumstance of who damaged the leg. After 1 year the client called again but we don’t use this supplier anymore as they have stopped selling electric heaters. This was expressed to the customer and the customer was aware that we were in contact with the manufacturer and the advisories that they would not replace. —- To be honest we understand the need but to be given a 1 star review for a large complex build that takes 3/4 weeks with multi trades over a cracked leg is unfair.

Posted 8 months ago

“Contacted this company twice regards a new garage. Each time they've said they'll contact me regard a site visit. Still waiting..... In my opinion they are definitely not interested in selling garages.”

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Posted 11 months ago

Hello as your post is annoymous we can’t track the enquiring info. We are currently taking new garage orders just now for Aug/Sept installations

Posted 10 months ago

“Very happy with our garden room - gets used all the time as an office during the day and tv/gaming room in the evening. Good after care too”

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Posted 1 year ago

“Had lots of correspondence initially about a large garage replacement and even visited their sales centre in Bargeddie. When we tried to arrange a site survey visit all communication from OBG ceased. They seem not to be interested in garages anymore despite this being part of portfolio. In fairness OBG have good prices so we have started negotiations three times and have now been “ghosted” three times. No replies to our emails or phone calls. Disappointed that our project is so far behind because of time wasted with OBG.”

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Posted 1 year ago

Hi Jenny, Really sorry.... yes even in a cost of living crisis we are quite busy BUT generally have no record off you Web Team OBG

Posted 1 year ago

Outdoor Building Group is rated 4.7 based on 363 reviews