“Ordered Orbit key ring, realised i'd made an error on order, so emailed Outdoor365. I got an immediate response from Rachel Tozza. Despatch was same day, so had key ring within 2 days. There should have been 2 wave springs in box, however there was only one.again I emailed Rachel , who sent one out immediately. The service was fantastic and Rachel was so professional and friendly Excellent service . Again I want to say a very big thank you :D”
“I ordered a headtorch and put on my delivery note please post asap as I'm going away at the weekend.
My note was read late even and even though the item had still been dispatched the following I received an email from Rachel saying that they have despatched another headtorch to me via special delivery and to just send the other one back when it arrived.
I don't think I've ever had a comparable customer experience to this. Really doing everything to help me. Amazing.
Thanks outdoor 365. I will be recommending you to everybody I know.”