Osmology Reviews

4.88 Rating 16 Reviews
100% of reviewers recommend Osmology

About Osmology: Osmology is a specialist scented candle shop selling the world's most exciting candle brands and independent home fragrance designers.

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16 reviews
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Hattie Maud
Great customer service!

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"Great customer service!"
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"Efficient website and prompt delivery"
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Galatée L
Verified Buyer
"Candles were sent really quicly and the customer service was lovely when I had a problem with my payment"
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"A great selection of high quality candles and helpful description of scents"
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"Easy, fast and reliable."
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Catherine C
Verified Buyer
"I absolutely love Osmology candles I've bought 5 and different makes All have filled the room with a beautiful scent"
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"Sending answer..even little late but still :)"
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"Great communication. There was a problem with the warehouse but I was kept fully informed of the status of my order and was offered options to resolve the issue. Very good online shopping experience. Highly recommend and will definitely be purchasing more candles in the future."
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"I love the great selection of high quality candles. I would give 5 stars, but I had two shipments in a row arrive with damaged items. I'm in the U.S., and I think extra care should be taken when packing long-distance orders."
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Hi Don,

I am very sorry to hear that all the candles didn't make it over to you in one piece. Since your last order we have changed our packing procedures, so I would hope that this won't happen again.

Thank you for taking the time to give us your feedback. In the future please don't hesitate to drop us a line if there's an issue, we will always do our best to rectify the situation as quickly as possible.

Thanks again for your continued support and if there is anything else I can do to help, just let me know.


"Parcel was well packaged and delivered quickly. I can't comment on the candle as I have purchased it as a gift."
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"Came really quickly, packaged very well, love the service and how the scents were made really clear and were very accurate as it does seem weird buying a candle online when you cant smell it first"
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"I just love everything about this company! So many unusual candle brands (and affordably priced) that I've not heard of before. The ones I bought are simply divine. Will definitely be back for more. Thanks so much!"
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"We bought our Daughter In Law the Spiced Pumpkin Candle for her birthday. I asked her if it had arrived and if she liked it. Her comment came back "Yes it did arrive and I've been burning it every night, I LOVE the smell so much!  Thank you very much xxx So thank you, you've made three people happy."
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"A lovely little shop which reminds me walking down a spice bazaar! step into the shop and you will be overwhelmed with the scents of a huge variety of candles. Very difficult to choose one as all are good and tempting. I recommend you to go there and see it yourself as my words can't describe it properly, indeed!"
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"Great selection of candles - good brands, uniques scents, not the same old stuff."
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Verified Buyer
"Very satisfied! Fast shipping! Good product! Happy customer!!!"
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Osmology is rated 4.88 based on 16 reviews