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Osmio Reviews

4.7 Rating 2,772 Reviews

94 %

of reviewers recommend Osmio

Company Reviews

Product Reviews

4.7

Based on 2,772 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 18th March 2024

Osmio 5 star review on 9th February 2024

Izabela Buroszek

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 29th October 2023

Natalie Crawford

Osmio 5 star review on 17th August 2023

Osmio 5 star review on 5th August 2023

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick Delivery but DPD won't leave item with neighbour so we had a few wasted trips before eventually receiving the parcel”

Posted 2 years ago

“So pleased to find a water filter that's made by a UK based company! Love the set up, sturdier than I thought it would be, because of where they tap is positioned you do lose a fair bit of filtered water but not a major issue, my only concern is when the lid is on tight it can be a challenge to lift it off, this does scare me as I don't want to smash the filter if I pull the lid too hard so I just place it on top instead. All in all absolutely love it, would recommemd it.”

Posted 2 years ago

“Long delay whilst waiting for part to come into stock but when pushed as leak getting worse you removed part from a tap and delivered quickly. Thanks”

Posted 2 years ago

“Great, friendly service. Nearly a year since my install of whole house filtration system with minisoft. All is working well,limescale has definitely reduced. Wish I could get water tested to measure just how much cleaner it is!”

Posted 2 years ago

“Very professional and efficient service.”

Posted 2 years ago

“Good choice of products, prompt delivery.”

Posted 2 years ago

“Excellent friendly service and very helpful”

Posted 2 years ago

“Great service. Will let you know how I feel about the product after we have settled with it”

Posted 2 years ago

“Great product and easy to install especially useful now they will start putting Fluoride in our water!”

Posted 2 years ago

“Excellent machine. Happy with the function and the hot water on demand, thats a great feature. The only gripe is the drip tray is too small (shallow) for a water jar to be placed on it without uaving to hold the jar or detach the drip tray from the machine. Would be great if the drip tray incorporated and slideable extension and a stronger magnet to hold the tray attached to the machine, also the feet on the drip tray a narrow relative to the tray itself, a large object such as a water jug does not feel stable sitting on the tray and can be tipped easily.”

Posted 2 years ago

“Perfect upgrade shower head for hard water areas. Feels amazing, Too early to tell how long the cartridges last. Water pressure slightly down compared to my stone shower head, But recomended.”

Posted 2 years ago

“Good customer experience, nice website and always ready to help”

Posted 2 years ago

“Osmio's were the best price I could find for a pair of replacement Berkey water filters and delivery was fast however; considering that they are just tubes of activated carbon, @ £118 to me, they appear to be overpriced. I appreciate that this isn't Osmio's fault but we are talking about a low tech product and surely it's possible to manufacture them here in the UK at a lower cost.”

Posted 2 years ago

“Water quality is amazing, but find the lid in a way when I am replacing water tank.”

Posted 2 years ago

“I need to return the filter I bought because the product did not meet my expectations and needs.”

Posted 2 years ago

“hi we love the Osmio , the only fault is a lack of instructions to assemble it . I have recently purchased 3 ,so when I visit my family, I can have filtered water ,as i drink a lot of water . There was no mention of where to put the white washers in the unit . Perhaps you can enlighten me . Also one of them ,in continual use, very soon had to be thoroughly cleaned when green algae appeared ? Thanks Rowena”

Posted 2 years ago

“UV bulb delivered safely in MASSIVE box with plenty of bubble wrap protection. Like to order a new one as soon as one is installed. However not so easy to store spare as doesn’t come in it’s own packaging. Courier couldn’t be bothered to open the driveway gate and bring package to the door, left by the gate - disappointing, but not Osmio fault.”

Posted 2 years ago

“Quick and effective delivery.”

Posted 2 years ago

“great way to have clean water without the plumbing!”

Posted 2 years ago

“Reasonable easy to install and so far no problems with water nice and clear and tasting good.”

Posted 2 years ago

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Osmio is rated 4.7 based on 2,772 reviews