Osmio Reviews

4.77 Rating 884 Reviews
95 %
of reviewers recommend Osmio
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

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0330 113 7181




Buckland Lake Reserve, Buckland Road

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Osmio 5 star review on 13th February 2020
John Howarth
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Anonymous  // 01/01/2019
What a brilliant product! A portable clean water system that doesn't require plumbing in. The filtered water tastes 'smoother' somehow and it's reassuring to know that I'm not guzzling gallons of micro-plastics, hormones and goodness knows what else. No need for a kettle anymore as the system makes for very good tea & coffee. The only minor point I'd make is that the hot water can splash a little if you don't hold your mug up, but I'm splitting hairs really. Highly recommended, 5/5.
Posted 2 weeks ago
Very quick and professional
Posted 2 weeks ago
Fantastic product, really happy with the quality and I’ve noticed a decent uptick in my energy and performance levels since using both the hydrogen and osmio counter top product combined! Would not want to go without these products in my life now. Thanks Osmio
Posted 2 weeks ago
Lovely really happy but think you should supply the chlorine filter within the price as it’s a very important thing
Posted 3 weeks ago
Have owned my Osmio for one year

I needed assistance with sterilising and renewing cartridges

Advise was superb and my required items were shipped next day service

Both Product and customer service are amazing
Posted 3 weeks ago
Love it!
Posted 3 weeks ago
Excellent service. Despite living in Spain I received my cartridges from the UK within a few days of despatch and were much cheaper than similar ones sold here.
Posted 3 weeks ago
I ordered replacement filters for my Osmio zero water filter, and when placing the order there was a message that delivery may take longer due to Covid - 19 and how busy parcel companies are, but for my surprise it arrived quit quickly, considering it was going from UK to Ireland. Great product delivered in a timely manner, well packaged. I'm happy with the service.
Posted 3 weeks ago
All looking like it’s good quality but it fitted yet.
Posted 3 weeks ago
Love Shower head and Water Bottle!
Posted 3 weeks ago
Really happy with the service and my Osmio Zero. Been working well for 6 months now. Taste takes a bit of getting used to but it’s worth knowing that my family is drinking cleaner water.
Posted 3 weeks ago
Good value compact filter and easy to install
Posted 3 weeks ago
The service as always very good, and delivery spot on.
Posted 3 weeks ago
I need a new filter for my water system. Osmio had details of what I had bought previously and was able to dispatch the correct filter. It arrived promptly and I was able to instal it easily. Well done Osmio!
Posted 3 weeks ago
Service was great and arrived quickly.
The item I bought was the vitamin c shower head and replacement filters. Love it and skin and hair feel much better. I no longer use shampoo on my hair because it feels clean without it. The only thing I believe would improve the shower head more would be if the spray area fanned out rather than straight out in a column.
Posted 3 weeks ago
Great service and knowledge
Posted 3 weeks ago
Great product, very easy to fit and works well. Delivered really fast.
Posted 3 weeks ago
Unable to order replacement filters over the phone. Have to go online which is a great concern if one doesn’t know exactly which ones to order.

No one to fit the filters meaning that we have to organise that ourselves with a plumber who we can only hope is proficient.

Further, the water from my dispenser has been drastically lower ever since the filters were installed. The first engineer even fitted them incorrectly.

Overall, I would not recommend your company because your actions as highlighted above are those of a business that does not value the loyalty of its customers as much as their money.
Posted 3 weeks ago
great product and fast delivery but it would be great to have an app with reminder to change which filters and when.
Posted 3 weeks ago
Superb pre- and post-sales service from Mark Kent who clearly knows his stuff on both the process and the engineering. Initial experience with our Hydroxy machine is very encouraging! Unconditionally recommended!
Posted 3 weeks ago
Osmio is rated 4.77 based on 884 reviews