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Orthotix Reviews

4.7 Rating 1,135 Reviews

93 %

of reviewers recommend Orthotix

Company Reviews

Product Reviews

4.7

Based on 1,135 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 4th November 2023

Orthotix 5 star review on 4th November 2023

Orthotix 5 star review on 31st May 2023

Orthotix 5 star review on 22nd October 2022

Orthotix 5 star review on 1st September 2022

Orthotix 5 star review on 16th July 2022

Orthotix 5 star review on 2nd May 2022

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product delivered within time with certainty use the company again when needed more than satisfied”

Posted 2 weeks ago

“True to size and comfortable”

Posted 2 weeks ago

“Well packed and arrived very quickly. Quality very good. Extremely pleased. Thank you.”

Posted 2 weeks ago

“I recently purchased a Neoprene Wrist & Thumb Wrap (size small in black) because I had strained my thumb tendons undoing a lid on a flask. Put it on according to the instructions- an hour or so after wearing it my thumb went purple & numb, so consequently had to take it off. I made an appointment to see a physiotherapist who could see the problem was the tight fitting material around my thumb- it didn’t make any difference loosening the wrist strap- the thumb still went purple & numb. My visit to the physio has resulted in being referred to a hand therapy team to maybe have a splint made. I feel my purchase was unfortunately a waste of money. By the way I do have small hands, so I’m sure I purchased the correct size.”

Posted 3 weeks ago

“Good deals on products and fast delivery.”

Posted 3 weeks ago

“Good service one I had found you.”

Posted 3 weeks ago

“My order was dealt with on the day it was placed and standard delivery arrived in 2 working days. The hernia support underwear is very effective and greatly reduces the discomfort caused by the hernia.”

Posted 4 weeks ago

“I recently purchased a pair of Hernia Support pants for use after hernia surgery yesterday. Following the on-line advice, I measured my waist - 93cms and purchased the next nearest size above that measurement - 95cms, bacause 'they come a bit smaller than expected'. Sadly, having had my surgery yesterday and wearing the pants for the first time I found that they are so loose they do not support my operation site and furthemore, when I was carrying cups of tea bed this morning, they fell down! I am now the owner of very expensive pants which are not fit for the purpose I purchased them and have had to resort to my hernia support belt.”

Posted 4 weeks ago

“The knee support is of good quality, it fits well and is effective.”

Posted 1 month ago

“Excellent product”

Posted 1 month ago

“Very helpful support for my arthritic wrist and hand. Easy to remove for hand washing . Would recommend”

Posted 1 month ago

“I have not received my order”

Posted 1 month ago

Hi Jackie I have looked at your order and it seems you requested a 3 to 12 working day delivery. The order was dispatched on the 8th of March and today is only the 5th working day. I will check the tracking and send across an email shortly to you with these details. Many Thanks Orthotix

Posted 1 month ago

“Orthotix response was very quick with acknowledgement emails within minutes. They were let down by Royal Mail who promised a delivery on Monday and delivered to the wrong sorting office, the they failed to leave with a neighbour as requested.Eventually the goods arrived on Day 3. Orthotix part in the process was excellent.”

Posted 1 month ago

“Call handler was very helpful and efficient. Resolved my issue and helped me place my order promptly.”

Posted 1 month ago

“So nice to have a collar that fits, and arrived swiftly, very happy.”

Posted 1 month ago

“The leg brace helped with balance but I was unsure how to attach the metal strips.”

Posted 1 month ago

“The service from point of ordering to delivery was excellent and we were kept informed of this by email. My husband has been wearing this make of ankle support for about a year as issued by our local hospital. He is extremely pleased that we found a company to supply a replacement and with the service received.”

Posted 1 month ago

“The quality is good but I cant wear it for any longer than 5 mins as its cutting off the circulation to my thumb so it is too tight on my thumb. Thumb goes cold and blue after a few minutes 😟 so that said, its no use to me!”

Posted 1 month ago

“4out 5 excellent material and design, am able to wear for for few hours without experiencing any discomfort unlike the one brought from different manufacturer over all satisfied with purchase”

Posted 1 month ago

“Excellent. Thank You!”

Posted 1 month ago

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Orthotix is rated 4.7 based on 1,135 reviews