Origin Architectural Reviews

Name: Origin Architectural
Rating: 4.80

4.8 Rating 329 Reviews

96 %

of reviewers recommend Origin Architectural

Company Reviews

Product Reviews

Metrics

4.8

Based on 329 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a tradesman who installs balustrade and it was a pleasure to deal with Tom a profesional efficient hassle free service highly recommended for service and product, thanks Tom regards Barry Law”

Helpful Report

Posted 19 hours ago

“Before we started this project we had many quotes for the complete installation supply. We finally decided to use Origin Architectural. The main reason we chose this company was for the attention to detail and the overall professionalism extended to us by Tom, from Origin. From start to finish everything went as smoothly as it should do. We had many emails and phone call to sort out small problems. Have no hesitation whatsoever recommending Origin and in particular, Tom”

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Posted 3 days ago

“Origin Architectural must be commended for their exemplary service from start to finish. Nicole's exceptional craftsmanship and attention to detail transformed our initial sketches into a stunning finished product. From inception to completion, Nicole's professionalism ensured that every aspect was meticulously addressed, resulting in an outcome that exceeded our expectations. Her dedication and support were truly invaluable and greatly appreciated. The prompt delivery and high-quality construction of our glass balustrade and gate demonstrate their commitment to excellence. It is evident that they prioritise durability and longevity in their products. I would highly recommend them and will be using them again in the future for products as and when required.”

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Posted 1 week ago

“Excellent service from beginning to end of our project. Always helpful and knowledgable. Very prompt delivery . Would recommend .”

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Posted 2 weeks ago

“Outstanding Service from Origin!! Robyn responded swiftly to my enquiry, gave detailed quote and also recommended fitter for our new glass balustrade on our patio. Perfect from start to finish. Rhys, our fitter was brilliant, professional and his workmanship faultless. Highly recommend. THANK YOU!!”

Helpful Report

Posted 4 weeks ago

“Dealt with Robyn and the team - 100% Rockstar service - could not have been better...throughout recommend - start to finish”

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Posted 1 month ago

“Nicole did a fantastic job helping us with our Juliet Balcony. We had a frameless system and she arranged for it to be powder coated to the exactly the same colour as our existing frames. We are both delighted with the end result.”

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Posted 2 months ago

“Really delighted with my new Juliet Balcony. Robyn could not have been more helpful. The metal work was delivered the day after I ordered it and the glass within 4 days. All powder coated to the RAL that I wanted. I highly recommend Origin!”

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Posted 2 months ago

“Great service with every question answered quickly and professionally. Great product, easy to install, would 100% recommend and use again should the need arise.”

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Posted 2 months ago

“Absolutely great customer support Was given updates and info on how to install and measure glass Quality products I highly recommend this company”

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Posted 4 months ago

“The service, speed of delivery, advice and products available from Origin are excellent. Thanks to Nicole and Origin Architectural the results look stunning too!”

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Posted 4 months ago

“Brilliant, high quality products ✅ Competitively priced ✅ Quick and efficient delivery ✅ Great technical advice✅ Fantastic customer service ✅ Highly recommended 😀👍🏼”

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Posted 5 months ago

“Fabulous product and wonderful service from Nick”

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Posted 5 months ago

“Terrace house landing balustrade. Single pane, self supported in base and 900cm high. Good customer info. Delivery fine. Product quality superb. Recommend.”

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Posted 6 months ago

“Had to replace old rusty railings with a modern glazed ballastrade. The whole ordering process was fantastic and Nicole was amazing with her product knowledge and communication was a pleasure to deal with. Product looks amazing and client was over the moon would highly recommend. 👌”

Helpful Report

Posted 6 months ago

“I had replaced our old timber decking with a new composite deck and wanted a glass balustrade to finish it off and give us the view we wanted. I looked at lots of options and initially went to use another company, but they never responded to my calls or email, so I dismissed them. I found Origin Architectural and after reading up on them decided to go with them. It was definitely the right choice! The service was first rate - speedy delivery, top quality materials and always on the end of the phone if needed. Ashley Tattersall was so helpful, with good advice, throughout the ordering process. Nothing was too much trouble! Even their third party glass supplier was quick, speedy delivery with a pleasant and helpful driver. We’re well pleased with the finished project.”

Helpful Report

Posted 7 months ago

“I ordered a glass balustrade. Origin were recommended to me and I used the on-line system to come up with an approximate design. I talked to Nicole, who is very knowledgeable, and between us we came up with the final design. It was refreshing to call a company and have a person answer the phone! Ordering and payment was simple. Confirmation of my order arrived shortly afterwards. Nicole provided detailed guidance about delivery. The metalwork arrived on time, but the lorry bringing the glass was delayed as the lorry broke down, however, the driver kept me informed and let me know the revised delivery time for the following day. Everything ordered turned up in perfect condition and the balustrade is now installed. The customer care was excellent!”

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Posted 7 months ago

“I have used Origin twice now over the last 4 years due to both their first class products and exemplary customer service. Both projects were medium sized builds involving lots of variable dimensions over the areas covered. Our needs were superbly met over both telephone conversations and follow up E-mail correspondence. It’s been a real advantage talking with a supplier that excels with both products and customer service. Very highly recommended to potential users. Thank you once again.”

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Posted 7 months ago

“I am absolutely delighted with my new balustrade. Nicole did an outstanding job in specifying the which balustrade was best for us. We had a slope on our patio and she came up with a great solution with adjustable base plates which allowed us to go up the stairs. Highly recommend.”

Helpful Report

Posted 8 months ago

“Really impressed with the quality of the product and service from all staff. I originally contacted Origin for a small Viola system on my balcony. Nicole explained all the guidelines and informed me this wouldn't be suitable for building regs. I decided to add a handrail and couldn't be happier. Everyone was super helpful and answered all technical questions I had.”

Helpful Report

Posted 8 months ago

Origin Architectural is rated 4.8 based on 329 reviews